Dynamic professional with a strong background in retail, sales, and entrepreneurship. Experienced in managing a successful hairstyling business, selling beauty and haircare products, and providing excellent customer service. Skilled in building relationships, product recommendations, inventory management, and achieving sales goals. Adept at visual merchandising, marketing, and creating personalized customer experiences. A results-driven individual passionate about beauty, fashion, and retail, with the ability to adapt skills to diverse industries.
• Built and managed a thriving hairstyling business, providing services such as hairstyling, wig customization, and hair product sales to a loyal client base.
• Consulted with clients to understand their needs and provide tailored recommendations for haircare routines and products, resulting in a [percentage]% increase in customer retention.
• Designed and executed marketing strategies, including social media campaigns and promotions, which boosted bookings and product sales by [metric]%.
• Maintained inventory of wigs, haircare products, and styling tools, ensuring product availability while optimizing costs.
• Delivered exceptional service to foster repeat business and positive word-of-mouth referrals.
• Managed all aspects of business operations, including scheduling, bookkeeping, and vendor negotiations.
• Delivered exceptional customer service by identifying shopper needs and providing tailored product recommendations.
• Consistently exceeded monthly sales goals by upselling complementary items and promoting new products.
• Supported inventory management by restocking shelves, conducting counts, and organizing displays to maximize customer engagement.
• Assisted in visual merchandising efforts, creating appealing product arrangements to attract and retain customers.
• Handled cash transactions, returns, and exchanges efficiently, maintaining accuracy and a professional demeanor.
• Provided personalized consultations to help customers choose beauty and haircare products aligned with their needs.
• Educated customers on product features and benefits, boosting sales of high-margin items by [metric]%.
• Participated in promotional events and product demonstrations to engage shoppers and increase brand awareness.
• Collaborated with management to monitor inventory levels and ensure top-selling products were readily available.
Core Skills
Customer Service Excellence
Sales and Upselling Techniques
Product Knowledge & Demonstration
Business Operations Management
Marketing & Social Media Branding
Inventory Management
Visual Merchandising
Cash Handling & POS Systems
Team Collaboration