Summary
Overview
Work History
Education
Skills
Course-Based Undergraduate Research Experiences
Certification
Timeline
Generic

Mikaila Proctor

East Lansing,USA

Summary

I've always been driven by a passion for helping people and making a real impact. Over the years, I've worked in healthcare, customer service, and caregiving. Each role has shaped my ability to adapt, problem-solve, and connect with others. Whether I'm supporting patients, families, or even animals, I feel most at home in places where I can provide empathy and make meaningful connections. My laboratory experience has also given me solid skills in microscopy, aseptic technique, and diagnostic testing, which help me bring accuracy and care to everything I do. I'm looking forward to growing even more in the healthcare world and continuing to make a difference where it counts.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Licensed Pharmacy Technician

Meijer Pharmacy
Okemos, MI
09.2023 - Current
  • Accurately prepare and dispense medications, manage inventory, and process prescriptions in the pharmacy system.
  • Address patient inquiries, resolve concerns, adjudicate insurance claims, and ensure compliance with HIPAA and pharmacy regulations.
  • I assist with medication therapy management, support pharmacy operations, and provide high-quality customer service by addressing patient needs, and ensuring a positive experience.

Certified Crisis Counselor

Crisis Text Line
Remote
05.2023 - Current
  • Completed thirty hours of training to become certified.
  • Respond to acute crises by listening actively, assessing their immediate needs, and offering coping strategies.
  • Ensure a compassionate, nonjudgmental environment, assisting clients to focus on de-escalation and safety.
  • Provide resources and referrals to ongoing support services, as needed.

Childcare Provider

Lisiscki and Thompson Families
West Bloomfield and Waterford, MI
05.2021 - 08.2023
  • Ensured the safety and well-being of children ranging in age from one to twelve by supervising their activities, preparing meals, and providing age-appropriate entertainment.
  • Helped resolve conflicts, encouraged learning and development, and maintained a clean and organized environment.
  • Communicated effectively with parents to provide updates and address any concerns.

Physician Shadowing / Medical Assistant Training

West Bloomfield Internal Medicine
West Bloomfield, MI
05.2022 - 08.2022
  • Directly observed how the doctor interacts with his patients and staff, performs procedures, and diagnoses patients.
  • Received Medical Assistant training to learn the office and patient care procedures, phlebotomy, and administrative supporting roles.

Animal Caretaker | Cashier | Stocker

Pet Supplies Plus
Waterford, MI
06.2020 - 08.2021
  • Promoted optimal animal health by feeding, cleaning, and administering medication as needed on a regular schedule.
  • Interacted with visitors regarding questions about the facility's operations, and provided educational talks related to the welfare of the species being cared for.
  • Operated the cash register efficiently and accurately, maintained an orderly appearance of the checkout area, restocked supplies as needed.

Education

Bachelor of Science - Human Biology

Michigan State University
East Lansing, MI
05-2025

High School Diploma -

Waterford Mott High School
Waterford
06-2021

Skills

  • Adaptability
  • Clinical skills
  • Crisis management
  • Data entry/analysis
  • Diagnostics
  • Excellent organizational skills
  • Laboratory safety
  • Micropipette operation
  • Patient communication

Course-Based Undergraduate Research Experiences

· Cells and Development Laboratory, East Lansing, MI- Michigan State University: Completed a semester-long research project with culturing male prostate cancer cells to determine how LPS stimulation of TLRs affected said cancer cells.

· Cell and Molecular I and Organismal Biology II Laboratory, East Lansing, MI- Michigan State University: Completed multiple projects to learn principles and applications of common techniques used in cell and molecular biology; as well as nature and process of organismal biology including experimental design, statistical methods, and hypothesis testing in genetics, ecology, and evolution.

· General Chemistry I and II Laboratory, East Lansing, MI- Michigan State University: Completed multiple experiments and projects to prepare and qualitatively analyze chemical reactions and inorganic compounds.

· Microbiology Laboratory, East Lansing, MI- Michigan State University: Completed a semester-long research project to isolate a bacterium and determine how personal care products affected human microbiota

· Organic Chemistry Laboratory, East Lansing, MI- Michigan State University: Completed multiple projects and experiments to prepare and qualitatively analyze organic compounds.

· Physics for Life Scientists I and II Laboratory, East Lansing, MI- Michigan State University: Completed multiple projects to learn the principles of mechanics, electricity, and magnetism with applications to biological systems, development of scientific skills, and problem-solving through laboratory and discussion.

· Physiology Laboratory, East Lansing, MI- Michigan State University: Completed multiple projects and experiments in human and animal physiology, including neural, sensory, muscle, cardiovascular, and urinary functions with an emphasis on the integration of physiological systems.

Certification

  • CPR/AED - Adult, Child and Infant, 2025
  • State of Michigan Pharmacy Technician License, 2024
  • National Society of Collegiate Scholars, 2023
  • Certified Crisis Counselor, 2023
  • The Honor Society of Phi Kappa Phi, 2022

Timeline

Licensed Pharmacy Technician

Meijer Pharmacy
09.2023 - Current

Certified Crisis Counselor

Crisis Text Line
05.2023 - Current

Physician Shadowing / Medical Assistant Training

West Bloomfield Internal Medicine
05.2022 - 08.2022

Childcare Provider

Lisiscki and Thompson Families
05.2021 - 08.2023

Animal Caretaker | Cashier | Stocker

Pet Supplies Plus
06.2020 - 08.2021

Bachelor of Science - Human Biology

Michigan State University

High School Diploma -

Waterford Mott High School
Mikaila Proctor