Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Mikaili Collins

Summary

Team leadership and coaching Accurate money handling Merchandising expertise Opening and closing procedures Hourly shift management Bank deposit procedures Inventory management Vendor management Detail-oriented Capable of achieving sales goals as part of a team. Accurate and efficient in terms of handling money, assigning tasks, and maintaining customer area. Dedicated to exceeding sales targets. Outstanding time management and problem-solving abilities.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Claire's Boutique St Aug Outlet Mall
02.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

ASSISTANT STORE MANAGER

Dollar tree
08.2023 - 01.2024
  • Assist the Store Manager in protecting and securing all company assets, including store cash
  • Adhere to all policies and procedures including safety guidelines
  • Maintain a professional and friendly environment with customers, subordinates and supervisors
  • Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
  • When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
  • Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
  • Requests and any additional communications related to store activities as delegated by the Store Manager

STORE MANAGER

Folsom general store
01.2022 - 05.2023
  • Trained and developed new associates in the use of the POS system and key sales tactics, resulting in improved process flow.
  • Generated repeat business through excellent customer service.
  • Keep track of inventory and make sure products are available.
  • Create efficient store schedules based on anticipated customer levels, individual employee knowledge, and service needs.
  • Protected the store from loss or theft by establishing and enforcing clear security policies.

ASSISTANT MANAGER

Folsom general store
01.2020 - 01.2022
  • Assist with the receipt and return of DSD merchandise
  • Process damaged merchandise on a daily basis
  • Assist Store Manager with creation of weekly schedules
  • Assist in the management of store supplies and expense control
  • Assist with merchandising and maintaining the checkout area to maximize impulse sales
  • Ensure coolers and store-front program racks/displays are refilled daily
  • Assist with the management of the Drive Item program

Education

DIPLOMA -

Covington high school
Covington, LA
05.2020

Skills

  • Team leadership and coaching Accurate money handling Merchandising expertise Opening and closing procedures Hourly shift management Bank deposit procedures Inventory management Vendor management Detail-oriented
  • Store organization
  • Store opening and closing
  • Team building and leadership
  • Store operations
  • Customer service management
  • Employee scheduling
  • Hiring and training
  • Staff management
  • Strategic merchandising

Certification

  • Sales Essentials Certificate
  • MCAS - Microsoft Certified Application Specialist

LANGUAGES

French | Advanced. Diploma in Advanced French

Timeline

Assistant Store Manager

Claire's Boutique St Aug Outlet Mall
02.2024 - Current

ASSISTANT STORE MANAGER

Dollar tree
08.2023 - 01.2024

STORE MANAGER

Folsom general store
01.2022 - 05.2023

ASSISTANT MANAGER

Folsom general store
01.2020 - 01.2022

DIPLOMA -

Covington high school

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Mikaili Collins