Mikal McLain
Taylor,MI
Summary
Automation & Reliability Engineer with expertise in designing proactive remediation's and monitoring device health. Proficient in Python, PowerShell, and observability tools, leading to significant reductions in incidents and enhanced system reliability. Proven track record in implementing data-driven automation to scale operational efficiency in enterprise environments.
Overview
8
8
years of professional experience
Work History
Associate Engineer
Ally Financial Inc.
Detroit, Michigan
08.2023 - Current
- Implemented monitoring-driven workflows utilizing observability data to trigger automated corrective actions, enhancing system reliability.
- Designed and deployed proactive system remediation's, reducing operational support load by resolving end-user issues preemptively.
- Developed data pipelines to integrate automation outputs into Snowflake databases for enhanced reporting and reliability analysis.
- Cataloged automation processes and reliability upgrades to ensure audibility and facilitate team reuse.
CTAC Apprentice
Stiegler EdTech
Detroit, MI
02.2023 - 08.2023
- Built and tested applications and automation workflows using Python, Java, JavaScript, and supporting frameworks.
- Troubleshot application behavior, validated outputs, and iterated on reliability to adapt to changing requirements.
- Completed intensive apprenticeship in modern software development, automation fundamentals, and DevOps practices to enhance technical skills.
Production Line Supervisor
Lion Labs
Lansing, MI
08.2021 - 02.2023
- Identified process bottlenecks and failure points, implementing targeted changes that enhanced system efficiency and reliability.
- Led incident-style responses to production issues, prioritizing corrective actions to mitigate downstream impact and maintain production continuity.
- Coordinated operational workflows, ensuring consistent throughput and on-time delivery despite shifting constraints.
Lead Technician
National Dentex
Lansing, MI
12.2017 - 08.2021
- Designed and validated high-precision 3D models, ensuring strict quality and performance standards.
- Diagnosed and resolved complex digital modeling, software, and hardware issues, enhancing overall production quality.
- Trained and mentored technicians, fostering increased consistency and accuracy in processes.
Education
High School Diploma -
J.W. Sexton High
Lansing, MI06.2011
Skills
- Python automation and data pipelines
- PowerShell scripting and enterprise remediation's
- Monitoring and observability
- Incident prevention and root cause analysis
- Data analytics (Snowflake, Pandas, Power BI)
- Automation, orchestration, and scheduling
- Windows and macOS system internals
- Agile / Scrum collaboration
Timeline
Associate Engineer
Ally Financial Inc.
08.2023 - Current
CTAC Apprentice
Stiegler EdTech
02.2023 - 08.2023
Production Line Supervisor
Lion Labs
08.2021 - 02.2023
Lead Technician
National Dentex
12.2017 - 08.2021
High School Diploma -
J.W. Sexton High