Mikal Willis
Gary
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
West Side Leadership Academy
Gary
07.2013 - Current
Process Assistant
Amazon
Crown Point
07.2020 - 07.2026
- Managed a team of 20+ associates, overseeing daily operations, performance, and productivity.
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed timely and effective replacement of damaged or missing products.
- Responded proactively and positively to rapid change.
- Communicated professionally with colleagues.
- Trained new personnel regarding company operations
- Maintained cleanliness and orderliness of the work area to ensure safety compliance.
- Handled package discrepancies by coordinating with supervisors for resolution.
- Followed company policies to meet operational schedules and deadlines consistently.
- Coordinated daily operational tasks to ensure efficient workflow in the facility.
- Collaborated with team members to resolve operational challenges effectively.
- Supported training programs for new employees on standard operating procedures.
Education
West Side Leadership Academy
Gary, INSkills
- Belt Conveyors
- Maintaining Clean Work Areas
- Staff Development
- Item Scanning
- Team Goals
- Team Management
- Hazardous Materials
- Problem-Solving Skills
- Leadership
- Staff Supervision
- Teamwork Skills
- Workplace Safety
- Microsoft Office(Word,Excel,Outlook)
- Employee Performance
- Team Collaboration
- Customer Satisfaction
- Barcode Scanning
- Work Assignments
- HAZMAT Training
- Truck Loading
Sortation
Timeline
Process Assistant
Amazon
07.2020 - 07.2026
West Side Leadership Academy
07.2013 - Current
West Side Leadership Academy