Mikala Costello
Portland,ME
Summary
Proficient and caring nursing team member offering outstanding patient-care experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Nurse Assistant
Northern Light Mercy Hospital
12.2023 - Current
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Provided skilled post-operative care to patients, closely monitoring their recovery progress and reporting any changes to nursing staff promptly.
Server
Maine Craft Distilling
05.2023 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Robbies Tavern
05.2022 - 04.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Bachelor of Science - Nursing
University of Southern Maine
Portland, ME08.2024
Bachelor of Science - Psychology
Northern Michigan University
Marquette, MI04.2022
Skills
- Patient Care
- Vital signs monitoring
- Basic Life Support
- Direct Patient Care
- Patient Relations
- Quality Assurance
- Guest Engagement
- Exceptional customer service
Certification
- CNA - Certified Nurse Assistant
Affiliations
- SALUTE Veterans National Honor Society
Timeline
Certified Nurse Assistant
Northern Light Mercy Hospital
12.2023 - Current
Server
Maine Craft Distilling
05.2023 - 12.2023
Server
Robbies Tavern
05.2022 - 04.2023
Bachelor of Science - Nursing
University of Southern Maine
Bachelor of Science - Psychology
Northern Michigan University
- CNA - Certified Nurse Assistant
Similar Profiles
Emily HobbsEmily Hobbs
Registered Nurse at Northern Light Mercy Hospital, Telemetry UnitRegistered Nurse at Northern Light Mercy Hospital, Telemetry Unit
Chiara ThurstonChiara Thurston
Registered Nurse at Northern Light Mercy HospitalRegistered Nurse at Northern Light Mercy Hospital
Liesel GardnerLiesel Gardner
CNA, Float Pool at Northern Light Mercy HospitalCNA, Float Pool at Northern Light Mercy Hospital