Newly graduated and highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Dietary Aide
Heritage Woods of Moline
Moline, IL
06.2021 - 08.2024
Stocked supplies in dining areas as needed.
Delivered meals to residents and patients in their rooms when requested.
Assisted with preparation of snacks and other light meals.
Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Supervisor
Whiteys Ice Cream Parlor
Moline, IL
03.2018 - 05.2024
Directed and supervised team of 12 employees in daily operations.
Managed schedules to align with wage adjustments
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Assisted in the preparation of food items according to recipes and instructions.
Cleaned kitchen areas, equipment, and utensils.
Maintained cleanliness standards for all service areas including the dining room, kitchen, and storage areas.
Responded promptly to customer inquiries regarding menu items or special requests.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Acquired new skills to support team and further accommodate customer needs.
Education
Bachelor of Arts - Psychology
Augustana College
Rock Island, IL
05-2024
Skills
Customer Service
Relationship Building
Time Management
Problem-Solving
Verbal Communication
Patient Communication
Strategic Planning
Internship
Worked at the Girl Scouts Outreach program in the Quad Cities encouraging young girls to work hard for their future plans.
Timeline
Dietary Aide
Heritage Woods of Moline
06.2021 - 08.2024
Supervisor
Whiteys Ice Cream Parlor
03.2018 - 05.2024
Bachelor of Arts - Psychology
Augustana College
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