Summary
Overview
Work History
Education
Skills
Internship
Timeline
Generic

Mikala Crede

Urbana,IL

Summary

Newly graduated and highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Dietary Aide

Heritage Woods of Moline
Moline, IL
06.2021 - 08.2024
  • Stocked supplies in dining areas as needed.
  • Delivered meals to residents and patients in their rooms when requested.
  • Assisted with preparation of snacks and other light meals.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.

Supervisor

Whiteys Ice Cream Parlor
Moline, IL
03.2018 - 05.2024
  • Directed and supervised team of 12 employees in daily operations.
  • Managed schedules to align with wage adjustments
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment, and utensils.
  • Maintained cleanliness standards for all service areas including the dining room, kitchen, and storage areas.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Acquired new skills to support team and further accommodate customer needs.

Education

Bachelor of Arts - Psychology

Augustana College
Rock Island, IL
05-2024

Skills

  • Customer Service
  • Relationship Building
  • Time Management
  • Problem-Solving
  • Verbal Communication
  • Patient Communication
  • Strategic Planning

Internship

  • Worked at the Girl Scouts Outreach program in the Quad Cities encouraging young girls to work hard for their future plans.

Timeline

Dietary Aide

Heritage Woods of Moline
06.2021 - 08.2024

Supervisor

Whiteys Ice Cream Parlor
03.2018 - 05.2024

Bachelor of Arts - Psychology

Augustana College
Mikala Crede