Mikala Crede
Urbana,IL
Summary
Newly graduated and highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Dietary Aide
Heritage Woods of Moline
Moline, IL
06.2021 - 08.2024
- Stocked supplies in dining areas as needed.
- Delivered meals to residents and patients in their rooms when requested.
- Assisted with preparation of snacks and other light meals.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Supervisor
Whiteys Ice Cream Parlor
Moline, IL
03.2018 - 05.2024
- Directed and supervised team of 12 employees in daily operations.
- Managed schedules to align with wage adjustments
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment, and utensils.
- Maintained cleanliness standards for all service areas including the dining room, kitchen, and storage areas.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Acquired new skills to support team and further accommodate customer needs.
Education
Bachelor of Arts - Psychology
Augustana College
Rock Island, IL05-2024
Skills
- Customer Service
- Relationship Building
- Time Management
- Problem-Solving
- Verbal Communication
- Patient Communication
- Strategic Planning
Internship
- Worked at the Girl Scouts Outreach program in the Quad Cities encouraging young girls to work hard for their future plans.
Timeline
Dietary Aide
Heritage Woods of Moline
06.2021 - 08.2024
Supervisor
Whiteys Ice Cream Parlor
03.2018 - 05.2024
Bachelor of Arts - Psychology
Augustana College
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