Mikala Hall

Small Business Owner

MagnaWave PEMF

04.2020 - Current

Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Promoted business via social media to generate leads and maximize brand identity.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Achieved consistent growth with careful planning and execution of business development initiatives.
Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Designed business plan to define concept, short-term and long-term goals and strategies.
Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Diversified product offerings to meet changing customer needs and tap into new markets.
Provided exceptional after-sales support to build strong customer relationships and encourage repeat business.
Elevated customer satisfaction, responding promptly to feedback and implementing loyalty program.
Designed promotional materials to increase brand awareness in local community.