Mikala Longenbach
Ridgecrest
Summary
Ready to learn new skills and take on challenges. Authorized to work in the US for any employer
Driven Legal Assistant with 2 years of experience in Probate, Family, and Civil law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in Criminal law.
Overview
10
10
years of professional experience
Work History
Office Administrator
Savvy's Downtown Sweets
01.2024 - Current
- Managed daily office operations, ensuring a smooth and efficient work environment by overseeing administrative functions.
- Coordinated and scheduled meetings, appointments, and travel arrangements for executives and staff.
- Answered phone calls, emails, and inquiries, providing timely responses and redirecting as necessary to appropriate departments.
- Maintained office supplies inventory, placing orders and ensuring necessary materials were always available to staff.
- Handled confidential information and documents with discretion, adhering to company privacy and security protocols.
- Prepared and processed invoices, purchase orders, and expense reports, working closely with the finance team to ensure accuracy.
- Organized and maintained both physical and digital filing systems, ensuring easy access to essential records and documents.
- Assisted with onboarding new employees, including preparation of necessary documentation, workspace setup, and orientation.
- Supported HR with employee benefits administration, payroll processing, and tracking attendance.
- Managed office maintenance and liaised with vendors to schedule repairs and routine services, ensuring a clean and functional workspace.
- Provided general support to executives, including preparing presentations, reports, and correspondence as needed.
- Fostered a positive office atmosphere by maintaining clear communication and promoting team collaboration.
Legal Assistant
Law Office of Wayne Silva
01.2024 - Current
- Drafted, proofread, and filed legal documents, including contracts, motions, and pleadings, ensuring compliance with deadlines and court requirements.
- Conducted legal research and prepared case summaries for attorney.
- Maintained case files, correspondence, and schedules for multiple attorneys.
- Managed client communications, including scheduling appointments and responding to inquiries.
- Managed accounts payable and receivable, ensuring timely and accurate processing of invoices and payments.
Enterprise Rent a Car
05.2019 - 05.2024
- Led daily customer service operations, delivering exceptional support and ensuring a seamless experience for customers.
- Managed and safeguarded sensitive customer information, adhering to confidentiality and data protection standards.
- Guided customers through the vehicle rental process, providing tailored solutions and addressing inquiries to ensure satisfaction.
- Coordinated and processed vehicle transportation and maintenance, ensuring timely and efficient service delivery.
- Handled backend responsibilities, including proactive customer outreach to confirm upcoming reservations and address any changes.
- Cultivated strong relationships with customers, enhancing loyalty and contributing to repeat business.
Pharmacy Clerk
Walgreens
07.2018 - 06.2019
- Accurately typed and scanned prescriptions into the database, ensuring seamless processing and compliance with healthcare regulations.
- Managed expired prescriptions and coordinated refills, including scheduling and overseeing timely prescription renewals.
- Performed comprehensive data entry tasks, maintaining accurate and up-to-date patient and prescription records.
- Served as the first point of contact for patients, providing exceptional customer service with a warm and positive demeanor.
- Organized and stocked shelves with newly received medications, ensuring proper inventory management and product accessibility.
- Resolved insurance billing issues and handled overrides, ensuring proper claims processing and minimizing patient delays.
- Demonstrated in-depth knowledge of insurance policies, rejection issues, and Medi-Cal procedures, effectively troubleshooting and resolving problems.
- Possessed extensive understanding of medication uses, side effects, and proper handling, advising patients on safe usage when needed.
- Proactively took on additional tasks, ensuring all responsibilities were completed efficiently and contributing to the smooth operation of the pharmacy.
Lead Chef
Larsen's Grill
01.2016 - 11.2017
- Prepared a wide variety of sauces, side dishes, and desserts, ensuring consistency and high-quality presentation for every order.
- Specialized in preparing sushi, responding to customer requests with precision and creativity.
- Expertly seasoned, portioned, and plated food to meet restaurant standards and customer preferences.
- Led the preparation and cooking of specialty cut meats, ensuring proper technique, cooking times, and presentation.
- Managed inventory and coordinated orders to maintain adequate stock levels, minimizing waste and optimizing kitchen efficiency.
- Organized and maintained the walk-in refrigerator, ensuring proper storage, rotation, and organization of ingredients.
- Controlled kitchen operations, overseeing food prep, cooking, and cleanliness, ensuring smooth service during high-demand periods.
- Provided guidance and mentorship to junior kitchen staff, promoting a collaborative and efficient work environment.
- Maintained strict adherence to food safety and sanitation guidelines, ensuring a safe and clean kitchen at all times.
Education
High School -
Cabrillo High School
Lompoc, CA01.2015
Paralegal Studies Associate in Science Degree - Paralegal Studies
Cerro Coso Community College
Ridgecrest, CA08-2026
Skills
- Employee Orientation
- Java
- Medical Billing
- 10 key calculator
- Medical Coding
- AI
- Classroom experience
- Customer service (8 years)
- Intercom plus (1 year)
- Recruiting
- Inventory (4 years)
- Leadership and work well in teams Responsible, Organized, Customer Service focused, and always at the Ready
- Fast learner (5 years)
- Banking
- Insurance Verification
- HR sourcing
- Agile
- Medical Records
- Organizational skills
- Microsoft Excel (2 years)
- Analysis skills
- Experience with children
- Microsoft Office
- Bookkeeping
- Telephone reception
- Mail handling
- Database entry
- Report preparation
- Spreadsheet development
- Meeting planning
- Customer engagement
- Office management
- Document scanning
- Office administration
- Payroll
- File organization
- Time management
Accomplishments
- Independently mastered all core legal assistant functions with minimal attorney guidance, demonstrating strong initiative and the ability to self-train while quickly adapting to the firm’s needs.
- Effectively manage a high-volume caseload of 50–60 active matters at any given time, ensuring consistent progress on files through diligent research, organized documentation, and proactive communication.
- Revitalized and advanced numerous previously stagnant cases, contributing to the successful closure of a substantial number of matters over two years by streamlining workflows and maintaining diligent case management.
Timeline
Office Administrator
Savvy's Downtown Sweets
01.2024 - Current
Legal Assistant
Law Office of Wayne Silva
01.2024 - Current
Enterprise Rent a Car
05.2019 - 05.2024
Pharmacy Clerk
Walgreens
07.2018 - 06.2019
Lead Chef
Larsen's Grill
01.2016 - 11.2017
High School -
Cabrillo High School
Paralegal Studies Associate in Science Degree - Paralegal Studies
Cerro Coso Community College
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