Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikalah Brown

Bridgeport

Summary

Offering solid foundation in organizational skills and customer service with readiness to embrace new challenges and learn quickly. Brings ability to manage inventory and assist customers efficiently.

A highly professional service provider prepared to bring strong customer service acumen and safety compliance expertise to role. Known for fostering teamwork and delivering reliable service in dynamic environments.

Overview

5
5
years of professional experience

Work History

Overnight Stocker

Lowes
10.2024 - 03.2025

Stocked shelves efficiently to ensure optimal product availability and visibility.

Ensured compliance with safety regulations during overnight operations, fostering a safe work environment.

Use power equipment to reach product that needs to be put out on shelves

Overnight Stocker/ Receiver

Lowes
05.2024 - 10.2024

Ensure store cleanliness

Scan the store to update inventory and ensure it is accurate

Operated power equipment safely to transport inventory throughout the store.

Stocked shelves efficiently to ensure product availability and organized displays.

Host/ food runner/ busser

Blue Mountain Slopeside Pub and Grill
08.2023 - 11.2023

Coordinated with servers and kitchen staff to optimize workflow and service speed.

Supervised busser team to ensure efficient table turnover and cleanliness standards.

Maintained thorough knowledge of menu items to assist customers with selections.

Delivered exceptional service to customers by efficiently processing take-out orders.


Warehouse associate

UPS (United Parcel Service)
06.2022 - 03.2023

Prepare pallets by following prescribe stacking arrangement and properly tagging pallets.

Operated warehouse equipment to efficiently load and unload packages.

Ensured accurate inventory counts through regular cycle counting procedures.

Retail associate

Marshalls
12.2021 - 03.2022

Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.

Provided excellent customer service, resolving inquiries and enhancing shopping experience.

Organized merchandise displays according to company guidelines, boosting product visibility.

Host/ busser/ take out server

Red Robin
08.2020 - 11.2021

Supervised front-of-house operations, ensuring seamless guest experiences and optimal table turnover.

Developed seating plans to maximize capacity while maintaining guest comfort.

Trained new bussers on best practices for maintaining dining area and guest satisfaction.

Delivered exceptional customer service in fast-paced take-out environment.

Streamlined order processing to enhance efficiency and reduce wait times.

Education

High School Diploma -

William Allen High School
Allentown, PA
06.2022

Skills

    Stock rotation

    Team management

    Critical thinking

    Phone etiquette

Timeline

Overnight Stocker

Lowes
10.2024 - 03.2025

Overnight Stocker/ Receiver

Lowes
05.2024 - 10.2024

Host/ food runner/ busser

Blue Mountain Slopeside Pub and Grill
08.2023 - 11.2023

Warehouse associate

UPS (United Parcel Service)
06.2022 - 03.2023

Retail associate

Marshalls
12.2021 - 03.2022

Host/ busser/ take out server

Red Robin
08.2020 - 11.2021

High School Diploma -

William Allen High School