Mikalah Leal
West Columbia ,TX
Summary
Dedicated professional with a proven track record at Kroger, adept in receiving procedures and enhancing customer satisfaction through exceptional service. Skilled in barcode scanning and teamwork, consistently met performance goals and improved inventory management. Demonstrated adaptability and commitment to workplace safety, contributing significantly to operational efficiency and customer experience.
Overview
2
2
years of professional experience
Work History
Store Receiver
Kroger
06.2023 - Current
- Supported team members across various departments in handling heavy merchandise or locating specific products upon request.
- Promoted workplace safety by adhering to company protocols and guidelines during all receiving processes.
- Assisted in achieving store performance goals through diligent work ethic and dedication to best practices in receiving operations.
- Enhanced overall customer satisfaction by ensuring products were readily available and restocked as needed.
- Ensured accuracy in order processing by thoroughly checking invoices against received goods and addressing discrepancies immediately.
- Demonstrated adaptability by quickly learning new software systems and tools for improved inventory management and tracking.
- Played an integral role in meeting tight deadlines for promotional displays or special events within the store by expediting product availability from the receiving area to the sales floor.
Restaurant Cashier
Wataburger
02.2023 - 05.2024
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Enhanced guest experience with exceptional service and positive demeanor during checkout process.
Wait Staff Member
Chili's Restaurant
03.2023 - 05.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Education
Diploma -
Columbia High School
West Columbia, TX05.2024
Skills
- Loading and unloading
- Stock rotation
- Pallet jack operation
- Product inspection
- Receiving procedures
- Barcode scanning
- Teamwork and cooperation
- Punctual and reliable
- Verbal and written communication
Timeline
Store Receiver
Kroger
06.2023 - Current
Wait Staff Member
Chili's Restaurant
03.2023 - 05.2023
Restaurant Cashier
Wataburger
02.2023 - 05.2024
Diploma -
Columbia High School