Mikale Ware
Corona,CA
Summary
Knowledgeable Facilities Manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver. Qualified facilities manager brings background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Facilities Manager
Round One Entertainment
Santa Ana, CA
09.2022 - Current
- I have been in charge of managing the facilities team and the facilities itself
- I do the shift scheduling and maintenance scheduling
- I maintain the game floor of 350+ swipers with constant games down to less than 20%
- I maintain 14 bowling lanes with lanes down to an average of 20-30%
- Have one of the smallest locations in the company but still compete in sales with stores 2 times the size along with lanes and swipers
- I troubleshoot issues from HVAC, network, facilities power/transformer, basic maintenance and facilities/building issues/compliance
- I have skills to fabricate parts that are needed for the job
- Soldering skills
- AC and DC knowledge
- PSU knowledge
- Transformer knowledge
- PCB/IO/PC knowledge.
Technician
John's Incredible Pizza Company
06.2015 - 08.2022
- Checked for leaks and defects on vacuum and mechanical assemblies
- Established comprehensive maintenance plans and oversaw repair work
- Reduced waste and streamlined schedules to optimize manufacturing processes
- Organized, analyzed and prepared technical data reports
- Installed ride machinery and arcade game equipment along with new and replacement parts
- Supplied production data to field operators, technicians, engineers and supervisors
- Inspected and repaired program systems and components
- Tested components, assemblies and systems to diagnose problems
- Installed and maintained control systems and other technical components to complete equipment installations
- Consistently adhered to applicable regulations, policies and procedures for health, safety and environmental compliance
- Delivered knowledge of design techniques, tools and principles involved in production of precision technical plans, blueprints, drawings and models
- Communicated product and machine failure details to design team and reliability departments
- Managed quality control and maintained high level of customer satisfaction
- Maintained repair status in spreadsheets used in production department quality review meetings
- Set up and verified functionality and availability of safety equipment
- Performed diagnostics, troubleshooting and evaluations on Arcade games
- Performed diagnostics, troubleshooting and evaluations on amusement ride attractions
- Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance
- Prepared operational reports and provided information to supervisors
- Completed logs and job reports for completed and pending service calls at shift end
- Worked from complex and detailed manufacturing documentation and verbal instructions
- Drove team performance through effective training, coaching and motivation of line employees
- Inspected equipment and systems to identify issues and reported problems to repair technicians
- Set up, configured and monitored safety equipment for use by technical personnel
- Assembled parts using bolts, screws, speed clips, rivets and other fasteners
- Interpreted equipment manuals and manufacturer instructions to install and troubleshoot devices
- Set up and operated production equipment in accordance with good manufacturing practices and SOPs
- Recommended corrective and preventative actions to boost product reliability.
Lube Technician
Nissan
Corona, CA
08.2021 - 04.2022
- I am a lube technician that works in a timely manner
- Express services and customer satisfaction are my main objective when coming into work
- I was in charge of making sure that the waiting customer were not waiting too long
- I would also take the initiative to make sure that the whole day would run smoothly
- If there were any complications I would try to handle them before they became problems
- I have gone in on my days off to start training to become a service writer.
Certified Technician
Valvoline Instant Oil Change
Corona, CA
09.2019 - 03.2020
- I am a certified technician at Valvoline Instant Oil Change
- My job description was to change oil on a car in a timely manner also with any other additional services that we offered
- I was a quick learner at the job and was able to get up to speed with the team in a short amount of time.
Education
Associate's degree - Project Management
PMI
Corona, CA05.2024
Associate's degree - Graphic Design
Cypress College
Cypress, CA06.2016
Associate's degree - General Studies
Moreno Valley College
Moreno Valley, CA05.2013
High School Diploma -
Cypress High School
Cypress, CA06.2011
Skills
- MAINTENANCE
- QUALITY CONTROL
- EQUIPMENT MAINTENANCE
- FAST LEARNER
- MULTITASKING
- Oil Change
- Mechanical Knowledge
- Mechanic Experience
- Electrical experience
- Team management
- Microsoft Office
- Supervising experience
- Sales
- Dealership experience
- Management
- Leadership
- Retail sales
- Assembly
- Schematics
- Manufacturing
- Programmable logic controllers
- Customer service
- Communication skills
- Marketing
- Quality control
- Continuous improvement
- Property management
- Precision measuring instruments
- OSHA
- Budgeting
- Computer networking
- Maintenance
- Warehouse experience
- Computer skills
- Industrial mechanic experience
- Root cause analysis
- Time management
- Organizational skills
- Food service
- Coffee experience
- Analysis skills
- Production planning
- Writing skills
- Electrical systems
- Plumbing
- Microsoft Word
- Microsoft Excel
- Project management lifecycle
- Project management
- Mechanical knowledge
- Design techniques
- Issue resolution
- Equipment maintenance
- Operation monitoring
- Effective Multitasking
- Fast Learner
Certification
Driver's License
Assessments
- Sales skills, Proficient, March 2022, Influencing and negotiating with customers
- Customer focus & orientation, Proficient, March 2022, Responding to customer situations with sensitivity
- Basic mechanical knowledge, Proficient, July 2021, Understanding and applying mechanical concepts and processes
- Basic maintenance and repair, Proficient, June 2022, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
- Filing & organization, Proficient, April 2024, Arranging and managing information or materials using a set of rules
- Supervisory skills: Motivating & assessing employees, Proficient, April 2024, Motivating others to achieve objectives and identifying improvements or corrective actions
- Management & leadership skills: Impact & influence, Proficient, April 2024, Choosing the most effective strategy to inspire and influence others to meet business objectives
- Attention to detail, Proficient, August 2023, Identifying differences in materials, following instructions, and detecting details among distracting information
- Management & leadership skills: Planning & execution, Proficient, February 2024, Planning and managing resources to accomplish organizational goals
- Manufacturing skills, Proficient, April 2024, Monitoring systems, reading schematics, and using tools that are commonly found in a manufacturing setting
- Work style: Reliability, Proficient, March 2022, Tendency to be reliable, dependable, and act with integrity at work
- Mechanical knowledge, Proficient, August 2023, Understanding and applying mechanical concepts and processes
Timeline
Facilities Manager
Round One Entertainment
09.2022 - Current
Lube Technician
Nissan
08.2021 - 04.2022
Certified Technician
Valvoline Instant Oil Change
09.2019 - 03.2020
Technician
John's Incredible Pizza Company
06.2015 - 08.2022
Associate's degree - Project Management
PMI
Associate's degree - Graphic Design
Cypress College
Associate's degree - General Studies
Moreno Valley College
High School Diploma -
Cypress High School