Mikalena Lawrence

• Provide information and guidance for park visitors, answer questions and inquiries and suggested trails for hiking.
• Patrol all areas by foot and vehicle to assess park conditions and notify maintenance department regarding maintenance concerns.
• Train new park assistance in all operations and policies while offering mentorship and assistance with duties.
• Interact pleasantly with visitors and promote park rules, regulations and safety measures to educate and inform.
• Enforce laws and regulations within the park.
• Educate visitors on area wildlife and regional history during tours, hikes, and presentations.
• Direct incoming and outgoing traffic during special events and identify available parking areas for drivers.
• Inform visitors of current and recurring dangers posed by wildlife, terrain and inclement weather.
• Developed and maintained interpretive displays and exhibits to educate people about the park and its wildlife.
• Developed and implemented interpretive and educational programs for visitors of all ages to provide information on wildlife, ecology and conservation.
• Provided age-appropriate interpretive programs for children enrolled in day camps and nature education programs.
• Organized and managed field trips and festivals at the park.
• Collaborated with other organizations and agencies to coordinate educational programs.

• Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
• Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
• Distributed park and trail maps, provided park information and answered customer service questions.

Proven ability to learn quickly and adapt to new situations.

• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked flexible hours across night, weekend and holiday shifts.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.

• Founded and managed Silver Leaf Acupuncture, and increased revenue by 10% yearly.
• Engaged with clients to build connections, nurture relationships, and assess their needs.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Attended special events and networked with other businesses to attract new clients.
• Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Multiple short duration contractual jobs with different companies.

• Conducted phase I and phase II archaeological field investigations for various publicly funded construction projects.