Mikalia Jackson
Cohutta,GA
Summary
Energetic childcare professional with history of entertaining, teaching and protecting children. Follows parents' wishes with care and looks for opportunities to engage children in fun and learning-focused opportunities. Positive, upbeat personality brings more than 10 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse needs. Proven history of building trust with parents to promote satisfaction, resolve concerns and maintain long-term loyalty.
Overview
13
13
years of professional experience
Work History
Babysitter
Self Employeed
08.2015 - 11.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated with parents regarding children's progress and development, raising any issues.
- Guided school homework and read bedtime stories to support development.
- Administered medications, following strict instructions from parents and medical labels.
LTO Shipping and Receiving
Shaw Industries
06.2010 - 08.2015
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Reviewed order data to verify transactions and shipping dates.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day
Education
No Degree - Business Administration And Management
Georgia Northwestern Technical College
Rome, GAHigh School Diploma -
Northwest Whitfield County High School
Tunnel Hill, GA05.2007
Skills
- Records Management
- Safety Procedures
- Microsoft Office Suite
- Teamwork
- Inventory Management
- Self-Motivated and Independent
- Team Collaboration
- Appointment Scheduling
- Customer Support
- Point of Sale Systems
- MS Office Proficiency
- Inbound and Outbound Calling
- Account Updating
- Negotiation
- Customer Service
- Problem Resolution
- Quality Assurance
- Multi-Line Phone System
Timeline
Babysitter
Self Employeed
08.2015 - 11.2023
LTO Shipping and Receiving
Shaw Industries
06.2010 - 08.2015
No Degree - Business Administration And Management
Georgia Northwestern Technical College
High School Diploma -
Northwest Whitfield County High School
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