Summary
Overview
Work History
Education
Skills
Projects Portfolio
UX/UI Technical Skills
Certification
Accomplishments
Timeline
Hi, I’m

Mika Gainer

FL

Summary

Eclectic User Experience (UX) Professional and Content Designer with 3+ year background in writing, planning, and managing a broad range of content, products, services, and vendors to develop innovative communications. Fine arts background coupled with strong research skills equate a complex and creative problem-solver with an analytical eye for interactions and human behavior. History of working under pressure and adapting to new situations. Recognized for mentoring staff in best practices of social media and community engagement. Proficient in Figma and Excel.

Overview

10
years of professional experience
1
Certification

Work History

EMBODIED PHILOSOPHY

Digital Content Manager
05.2020 - 12.2021

Job overview

  • Managed content distribution to online channels and social media platforms.
  • Interviewed, hired, and onboarded 6 remote staff as zoom classroom moderators.
  • Motivated and directed team to align operations with organizational mission using radical empathy and facilitation.
  • Pitched and built new programming strategies with marketing, community program teams, Managing Editor, and art directors to plan site content, layout and style.
  • Maintained content marketing calendar to schedule creation and delivery deadlines.
  • Edited and sourced images and videos using Filmora, Movavi and Vimeo OTT.
  • Moderated several Facebook group communities to grow active member participation and organic reach by 5%.
  • Approved, reviewed and edited content flowing to website and community groups, approving over 25 pieces of content per month.
  • Utilized analytics and site metrics to determine areas of improvement.

ORGANIZE FLORIDA

Development Communications Coordinator
04.2018 - 04.2019

Job overview

  • Created content for subscription newsletter and Instagram with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press.
  • Developed curriculum and facilitated leadership development training and workshops.
  • Used imagination and creativity to develop new and innovative ways to communicate fundraising initiatives and community development services, reinforcing organizational vision and mission.
  • Managed email marketing encompassing content development, SEO and distribution using Tapestry and EveryAction.
  • Improved team efficiency via accounting solution for grant tracking, expenditures, and reporting.
  • Cultivated productive relationships with prospective funders and network partnerships.

VALENCIA COLLEGE

Communications Program Specialist
08.2017 - 04.2018

Job overview

  • Collaborated with team to outline, assign and implement communications plans and objectives.
  • Tracked and analyzed campaign metrics using Google analytics and MailChimp.
  • Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
  • Managed 7 campus newsletter distribution to increase student engagement and expand brand awareness.
  • Prepared weekly reports and presentation on traffic trends for upper management.

SCRIBBLEFISH MEDIA

Junior Project Manager
12.2015 - 04.2016

Job overview

  • Managed project tasks for multimedia projects, front-end website maintenance and UX design with remote team of small business marketing agency.
  • Contributed to estimating and presenting project costs before project kick-off to set expectations, promote accountability and maintain sustainable profit margins.
  • Coordinated project meetings and confirmed relevant stakeholder awareness of tasks, goals and project timelines.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Handled risk management to reduce or avoid project cost escalations, delays and failures.
  • Managed web content updates and ongoing site maintenance to provide visitors with easy information access.

DARDEN

Compliance Analyst
07.2008 - 05.2015

Job overview

  • Spearheaded implementation of program rules, frameworks and toolkits to facilitate smooth change management process.
  • Reviewed audit and monitoring reports related to consumer and client activities.
  • Stayed current with latest changes to applicable regulatory standards and company procedures.
  • Assisted investigation and risk management teams with fraud investigations and risk identification.
  • Built project timelines for fulfilling year-end reporting requirements with cross-functional teams.
  • Liaised with internal organization, clients and suppliers, and maintained open communication lines on project phases.
  • Helped create training programs to handle system-wide issues and maintain compliance.

Education

University of Central Florida
Orlando, FL

Certificate from UX/UI Design
03.2023

University Overview

Florida Technical College
Orlando, FL

CAPM Training Program from Project Management

University Overview

Rollins College
Winter Park, FL

Bachelor of Arts from Fine Arts, Business Administration

University Overview

  • Study Abroad: Lancaster University, UK, Marketing Communications

Skills

  • User-centric design research
  • Campaign Conceptualization
  • Digital Content Development
  • Communications Strategies
  • Project Management
  • Storyteller
  • Empathetic
  • Process-oriented
  • Curious
  • Diplomatic

Projects Portfolio

Projects Portfolio

ReDesign Twitter App | https://uxfol.io/a6822c43

Identify a popular app and modify it's features for improved user engagement. The objective of this redesign was to determine how users interact with hot-button topics like politics, celebrities, and trends on Twitter and discover how to personalize their experience.

  • Skills | Technologies Used: Hypothesis, User Research, Feature Analysis, Persona Creation, User Flow, Storyboard, Prototyping, Guerilla Testing, Figma

Film Festival Website Navigation | https://uxfol.io/a6822c43

Develop a responsive web redesign of a nonprofit organization site where user can experience a clear navigation path and call to action.

  • Skills | Technologies Used: User Research, Usability Testing, Feature Analysis, Persona Creation, Storyboard, Prototyping, Figma

UX/UI Technical Skills

UX/UI Technical Skills

Technical: HTML, CSS, GitHub, JavaScript, Figma, InVision, AdobeXD, Canva, WordPress, CRM, Survey Monkey, Google & MS Office, Presentations, Miro, UXPressia, FlowMapp

Design Tools: Atomic Design, UI Grids and Composition, Color Theory, Heuristic Evaluation, Typography, Interaction Design and Iconography, Storyboarding, Decision Flow Diagrams, User Need Identification, User Experience Interviewing, Usability Testing, Survey Design, Matrix Prioritization, Prototyping, Persona Creation, Insight Synthesis 

Certification

  • Certified Meta Blueprint Digital Marketing Associate - Meta
  • Diversity, Equity, and Inclusion in the Workplace - USF MUMA College of Business
  • Connective Communication Leadership Program - Elar Institute
  • Building Exceptional Teams, InnerMBA - Sounds True, Wisdom 2.0, LinkedIn, MindfulNYU

Accomplishments

Accomplishments
  • Achieved 3 years startup culture experience as a communications consultant.
  • Graduate of 2 startup accelerators.

Timeline

Digital Content Manager
EMBODIED PHILOSOPHY
05.2020 - 12.2021
Development Communications Coordinator
ORGANIZE FLORIDA
04.2018 - 04.2019
Communications Program Specialist
VALENCIA COLLEGE
08.2017 - 04.2018
Junior Project Manager
SCRIBBLEFISH MEDIA
12.2015 - 04.2016
Compliance Analyst
DARDEN
07.2008 - 05.2015
University of Central Florida
Certificate from UX/UI Design
Florida Technical College
CAPM Training Program from Project Management
Rollins College
Bachelor of Arts from Fine Arts, Business Administration

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Mika Gainer