Mikayla Pratt
Tampa,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated Worker with exceptional social skills, communication abilities, and customer service background. Pursues every opportunity to support team and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
11.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
Sales Associate
Carters Oshkosh
07.2021 - 11.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Education
High School Diploma -
Sickles High School
Tampa, FL05.2023
Skills
- Up-selling
- Menu Memorization
- POS Systems
- Cash Handling
- Inventory Management
- Active listener
- Retail Management
- Friendly and outgoing
Timeline
Barista
Starbucks
11.2021 - Current
Sales Associate
Carters Oshkosh
07.2021 - 11.2021
High School Diploma -
Sickles High School