Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MIKAYLA AGEE

Jackson,USA

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Phlebotomist

ImmunoTek Plasma
02.2023 - 10.2024
  • Establish rapport with donors to ensure overall service satisfaction
  • Conduct routine venipuncture for plasmapheresis and collect donor samples
  • Respond and assist with donor reactions during the donation process
  • Monitor collection equipment to facilitate the health and safety of the donors
  • Set up, disconnect, and operate the plasmapheresis machine to include; troubleshooting, documentation, and evaluation of any message displays
  • Disconnect donors by removing the needle from the venipuncture site and dispose of all contaminated disposable equipment into a biohazard container
  • Ensure proper calibration and maintenance of plasma auto pheresis machines to include; daily, weekly, monthly, and quarterly maintenance of all equipment in the donor floor area
  • Maintain equipment and work area cleanliness in between donors
  • Responsible for accurate documentation of collection records
  • Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
  • Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
  • Maintain communication with Management
  • Ensure and maintain the confidentiality of all personnel, donor, and center information
  • Maintain a positive and professional demeanor during all interactions with donors and employees
  • Ability to accept performance feedback in a professional manner
  • Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
  • Perform blood collections by venipuncture and capillary techniques for adults
  • Perform data entry of patient information in an accurate and timely manner
  • Prepare all collected specimens for testing and analysis
  • Administrative and clerical duties as necessary

Donor Center Technician 2

Immunotek Bio Centers
Jackson, MS
02.2023 - 10.2024
  • Perform pre-donation medical screening and/or assessment, which may include health screening procedures such as blood pressure, temperature check, pulse, capillary tube sample collection via finger stick, hematocrit, and total protein determination via digital refractometer, etc.
  • Set up donors for the plasmapheresis procedure by ensuring that the disposable soft goods are installed in the automated plasmapheresis device.
  • Disconnect the donor when the pheresis process is complete by ensuring collection targets have been met and recorded appropriately, removing the needle from the donor’s arm, and providing donors with post-donation care education.
  • Complete cleaning activities based on the required equipment activity schedule.
  • Conduct pre-registration and registration verification activities for new donors.
  • Monitor equipment in all areas in which trained for alerts or alarms and takes appropriate action following standard operating procedures
  • Participate in donor flow management by assigning and escorting donors to the appropriate donation area.
  • Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures.
  • Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
  • Maintain an open line of communication with management.
  • Ensure and maintain the confidentiality of all personnel, donor, and center information.
  • Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors.
  • Ability to accept performance feedback in a professional manner.
  • Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.
  • Other duties as assigned.
  • Verify and complete donation documentation of necessary records.
  • Prepare plasma bottle collection for sampling.
  • Collect and process donor tubes for testing.
  • Prepare donor testing samples for shipment.
  • Label samples and place plasma bottles in freezer for shipment, including repackaging and sorting.
  • Complete donor records by entering the collected information into the donor management computer system.
  • Pack units for final shipment.
  • Monitor the temperature of the stored product in freezers and perform routine maintenance of freezer equipment.
  • Perform daily, monthly, quarterly equipment maintenance through cleaning and quality control checks. Report all equipment in need of repair to supervisor.
  • Maintain communication within the service areas of the donor center to ensure thorough documentation of necessary records.

Donor Support Technician

CSL Plasma
12.2021 - 02.2023
  • Prepares the auto pheresis machine for the pheresis process
  • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process
  • Delivers exceptional donor experience, and helps donor prepare for process
  • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff
  • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process
  • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor
  • Alerts Group Leader or Supervisor of donor flow issues
  • Ensures efficient donor flow assigning donor appropriate seating
  • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed
  • Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures
  • Promotes safety in all actions

Education

Certified Phlebotomy -

Med-Lab Training Center
Richland, MS
11.2023

Certified Medical Assistant -

Access Training, INC
Jackson, MS
10.2022

ASSOCIATE OF ARTS - Pre-Allied Health

HOLMES COMMUNITY COLLEGE
Ridgeland, MS
05.2020

Skills

  • Geriatrics experience
  • Exceptional customer service
  • Profound communication skills
  • Flexible, positive attitude
  • Adept at venipuncture
  • Finger sticks
  • Excellent verbal and written communication and documentation skills
  • Familiarity with electronic medical records (EMR)
  • Interpersonal skills
  • Compassion
  • Analyzing information
  • Knowledge of infection control procedures
  • Bedside manner
  • Attention to detail
  • Procedural and organizational skills
  • Quality focus
  • Basic computer skills
  • Data Entry
  • Medical records handling
  • Specimen Preparation
  • Patient confidentiality
  • Donor screening
  • EMR recordkeeping
  • Blood collection
  • HIPAA
  • Specimen labeling procedures
  • Sample labeling
  • Venipuncture Expertise
  • Sample and specimen collection
  • Sanitation and sterilization
  • Patient support
  • Therapeutic phlebotomy
  • Venipuncture and capillary puncture

Certification

CPR Certified (AHA), 10/2026

Timeline

Phlebotomist

ImmunoTek Plasma
02.2023 - 10.2024

Donor Center Technician 2

Immunotek Bio Centers
02.2023 - 10.2024

Donor Support Technician

CSL Plasma
12.2021 - 02.2023

Certified Phlebotomy -

Med-Lab Training Center

Certified Medical Assistant -

Access Training, INC

ASSOCIATE OF ARTS - Pre-Allied Health

HOLMES COMMUNITY COLLEGE

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MIKAYLA AGEE