Mikayla Atkins
Arlington,TX
Summary
Dedicated medical personnel skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Understanding of medical sector and regulatory obligations concerning it.
Overview
7
7
years of professional experience
Work History
Overnight Stocker and Receiver
Lowe's Home Improvement Center, Erie Pa
Euless, TX
02.2023 - 02.2024
- Unloaded trucks, moved incoming freight to storage areas, stocked shelves and rotated products.
- Checked in merchandise, compared identifying information against receiving documents for accuracy.
- Operated forklift or other machinery safely to move large quantities of merchandise as needed.
Captioning Agent and Trainer
Captel Service Specialists
Arlington, TX
10.2018 - 11.2022
- Provided efficient and courteous service to our hearing-impaired customers at all times.
- Transcribed incoming calls in accordance with established formats, providing real-time captions.
- Proofread transcripts for accurate spelling of words, corrected flow errors and input of macros for call clarity.
- Trained incoming CA's on service, call handling and correction procedures.
Sales Associate
Walmart
Mansfield, TX
08.2017 - 09.2018
- Cross-trained with other store departments and areas, supporting overall retail operations.
- Escorted customers to product racks and shelves to assist with finding needed merchandise.
- Kept merchandise displays organized and up-to-date, promoting visual presentation standards.
- Alerted management to potential security issues, supporting loss prevention and reducing shrink.
- Provided customer assistance over the phone, relaying customers to correct departments and personnel.
Education
Patient Care Technician - Certification Program
Tarrant County College District
Fort Worth, TX04-2024
Associate of Arts -
Tarrant County College District
Fort Worth, TX06-2020
Volunteer -
Texas Health Resources
Fort Worth, TX02-2020
Skills
- Professional communication and administration skills
- Mentoring and teamwork
- Reliability and time management
- Detail-oriented
Clinical Experience
Medical City Arlington, Arlington, TX
- Independent patient care: answering call light, vitals and direct patient care.
- Blood glucose monitoring.
- Performed venipuncture and blood draws.
- Conducted ECGs and monitored patients in telemetry.
Timeline
Overnight Stocker and Receiver
Lowe's Home Improvement Center, Erie Pa
02.2023 - 02.2024
Captioning Agent and Trainer
Captel Service Specialists
10.2018 - 11.2022
Sales Associate
Walmart
08.2017 - 09.2018
Patient Care Technician - Certification Program
Tarrant County College District
Associate of Arts -
Tarrant County College District
Volunteer -
Texas Health Resources