Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Processing Technician
Greenlight Dispensary
Kansas City, MO
05.2022 - 01.2023
Communicated with coworkers and management to report challenges.
Responsible for completing any work assigned during scheduled shift as well as information sharing
Provides manual labor to support activities and operations of the cultivation department, while abiding by policies, procedures and operational guidelines.
assist the coordination all grow operations including: cultivation, processing, packaging, trimming and quality assistance
Report employee issues or product situations
responsible for following all operational guidelines, verbal directives, training information and policies when performing duties
physical demands: labor intensive. Must be able to lift, carry and balance up to fifty pounds
Food Server
Tiff And Jays
Lees Summit, Missouri
10.2021 - 03.2022
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Completed table resets by wiping down surfaces and refilling condiments.
Checked identification for minimum age for sale of alcoholic beverages.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
Explained menu items and suggested appropriate options for food allergy concerns.
Elevated customer satisfaction through followup and enthusiastic customer service.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
Cultivated warm relationships with regular customers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Noted special patron requests and followed up with kitchen to confirm delivery.
Organized and replenished supplies at food stations to optimize team performance.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Food Server
Olive Garden - Darden Restaurants
Lees Summit, Missouri
07.2021 - 09.2021
Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Completed table resets by wiping down surfaces and refilling condiments.
Checked identification for minimum age for sale of alcoholic beverages.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
Explained menu items and suggested appropriate options for food allergy concerns.
Elevated customer satisfaction through followup and enthusiastic customer service.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Kept register accurate through correct billing, payment processing and cash management practices.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Used slow periods to restock supplies, ice, trays and delivery bags.
Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
Cultivated warm relationships with regular customers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Noted special patron requests and followed up with kitchen to confirm delivery.
Organized and replenished supplies at food stations to optimize team performance.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Nanny
Vanessa Fahle
Blue Springs, Missouri
05.2021 - 07.2021
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Engaged with children on age-appropriate level.
Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
Developed games and activities using arts and crafts to support learning and verbal skills.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared tasty, healthy meals for children to encourage good eating habits.
Played games, worked on puzzles and read books to young children.
Built positive and nurturing environments to support child social and emotional growth.
Taught children everyday skills and language.
Read and discussed stories with children to boost literacy and reading comprehension skills.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Promoted language development skills through reading and storytelling.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Assisted children with homework assignments and special projects across different subjects.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Assisted children in dressing appropriately for day's activities.
Supported children in play activities, meals and snacks, hygiene and socialization.
Food Server
Smoke Brewing Company
Lees Summit, Missouri
01.2020 - 04.2021
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Completed table resets by wiping down surfaces and refilling condiments.
Checked identification for minimum age for sale of alcoholic beverages.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
Explained menu items and suggested appropriate options for food allergy concerns.
Elevated customer satisfaction through followup and enthusiastic customer service.
Kept register accurate through correct billing, payment processing and cash management practices.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Used slow periods to restock supplies, ice, trays and delivery bags.
Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
Cultivated warm relationships with regular customers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Noted special patron requests and followed up with kitchen to confirm delivery.
Organized and replenished supplies at food stations to optimize team performance.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Assistant Infant Teacher
Kiddie Kollege Child Care
Leawood, Kansas
05.2020 - 12.2020
Applied play-based strategies to provide diverse approaches to learning.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Instructed children in health and personal habits, such as eating, resting and toileting.
Continually kept abreast of toy and child-related recalls and safety warnings.
Promoted sensory development by providing access to different textures.
Developed age-appropriate activities and programs for children 3 months to one year old.
Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Implemented curriculum to enhance classes with learning-focused activities.
Monitored students' academic, social and emotional progress and recorded in individual files.
Engaged with children on individual basis to build positive relationships and promote learning.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Made nutritious breakfasts, lunches, dinners and snacks for children.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Helped new preschool children get used to classes by giving one-on-one support.
Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.