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Mikayla Bell
Hatfield,PA
Summary
Finance professional with strong focus on accuracy, analytical skills, and financial reporting. Proven expertise in problem-solving, communication, and collaboration to elevate customer satisfaction and operational efficiency. Proficient in financial software, data analysis, and regulatory compliance, bringing a steady and consistent mindset to every task.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales and Finance Assistant
CarShop
Hatfield, PA
08.2024 - 05.2026
- Streamlined workflow for finance team, ensuring timely delivery of essential paperwork.
- Facilitated signing of legal documents for consumers and resolved inquiries through clear communication and effective problem-solving.
- Collaborated with team members to enhance service delivery and improve customer satisfaction rates.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Handled high-stress situations with professionalism, effectively resolving disputes and maintaining customer satisfaction.
Movie Theater Attendant
Flagship Cinemas
Montgomeryville, PA
04.2023 - 08.2024
- Maintained theater cleanliness and promptly addressed issues to enhance movie-going experience for patrons.
- Performed various roles including box office cashier, concession attendant, usher, and projectionist to support theater operations.
Customer Service Representative
Chick-fil-A
Lansdale, PA
05.2021 - 03.2023
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
High School Diploma -
Pennsylvania Homeschoolers Accreditation Agency
Hatfield, PASkills
- Financial Reporting
- Microsoft Excel
- Client Relations
- JavaScript
- Microsoft Word
- Microsoft Outlook
- Attention to detail
- Time management
- Excellent communication
Certification
Sales License [Online Certification]
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales and Finance Assistant
CarShop
08.2024 - 05.2026
Movie Theater Attendant
Flagship Cinemas
04.2023 - 08.2024
Customer Service Representative
Chick-fil-A
05.2021 - 03.2023
High School Diploma -
Pennsylvania Homeschoolers Accreditation Agency