Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Bentley

Phoenix,AZ

Summary

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

11
11
years of professional experience

Work History

Warehouse / Mail technician

City of Scottsdale
05.2024 - Current
    • Receive, verify and redistribute all mail for the city of Scottsdale.
    • Receive and verify items that are sold back to other departments in the city.
    • Ensure all purchase orders in the city were properly received in their entirety.
    • Communicate with vendors and purchase items that are sold to other departments in the city.
    • Self-motivated, with a strong sense of personal responsibility.
    • Worked effectively in fast-paced environments.
    • Skilled at working independently and collaboratively in a team environment.
    • Proven ability to learn quickly and adapt to new situations.
    • Utilized forklift or pallet truck to load, unload, transport and store goods.

Recreation Leader II

City of Scottsdale
10.2023 - 05.2024
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris at Bell94 sports complex
  • Maintain park and ensure it is clean and litter-free
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs
  • Enforced laws and regulations within parks

Front of House Supervisor

Nirvana Center
07.2021 - 10.2023
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Provided complete patient assessments and communicated with patients to understand medical needs.
  • Performed cash handling activities and secured nightly bank deposits.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Used time management and efficient cleaning methods to meet deadlines.

Sales Associate

Harvest
02.2020 - 07.2021
  • Greeted and assisted patients with check-in procedures.
  • Cleaned and maintained dispensary in compliance with state safety standards.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Delivered excellent patient experiences.

Credit Acquisitions Specialist

Macy's MCCS
09.2019 - 01.2020
  • Made decisions and recommendations about extending lines of credit.
  • Analyzed credit scores to determine borrowers' creditworthiness.
  • Processed new customer credit applications accessing credit agency data to open new accounts.

C.A.A. 2 (Customer Advisory Assistant Level 2)

Consumer Cellular
04.2017 - 09.2019
  • Signing up Members & Setting Up Cellular Phone Services: Cellular, Tablet, Hotspot
  • Securely inputting Customer Information & Notating Activity
  • Securely Acquiring Payment for Monthly Services
  • Assisting with Sign Up / Renewal for A.A.R.P
  • Troubleshooting Cellular Devices: Phones, Hotspot Devices, Cellular Landline Alternative
  • Adding Additional Lines of Service
  • Selling Cellular Devices, Accessories, Protection Plans, A.A.R.P
  • Membership
  • De-Escalating Customer Situations.

Customer Service Representative; Centurylink Team

Clearlink
08.2017 - 04.2018
  • Responded to customer requests for products, services, and company information.
  • Securely Creating Customer Account
  • Selling Internet, Home Phone, & T.V
  • Selling Telephone & T.V
  • Upgrades / Packages
  • Securely Acquiring Financial Information
  • Investigated and resolved customer inquiries and complaints quickly.

Harvester & Maintenance

Green Halo Medical Marijuana Growing Facility
10.2016 - 08.2017
  • Removing Medical Marijuana Plants from Containment Pods; Trimming Branches of Plants to be Aerated then later Trimmed into buds
  • Inspecting Medical Marijuana to State Regulations; No Mold, Seeds, or Stems
  • Trimming Medical Marijuana; Bagging To Be Later Packaged & Transported
  • Cleansing Water Daily for Medical Marijuana Plants
  • Sanitizing Containment Pods for Medical Marijuana to State Regulations
  • Performing Janitorial Duties such as Sweeping, Mopping, & Sanitizing Multiple Medical Marijuana Warehouses.

Assistant Manager

Hot Topic
08.2013 - 10.2016
  • Manage Team of Sales Associates; Clock In / Clock Out, Breaks, & Lunches
  • Assign Daily Duties for Sales Associates to execute
  • Money Experience; Documenting & Counting Money.
  • Open and close cash drawers
  • Process and sort shipment
  • Organize merchandise
  • Assemble fixtures / tables
  • Back stock merchandise
  • Mark down merchandise (clearance)
  • Provide product recommendations to headquarters
  • Maintain cleanliness of store, restroom, etc.

Education

Software Engineering

University of Arizona
Tucson, AZ
05.2023

High School Diploma -

Coronado High School
Scottsdale, AZ
05.2014

Skills

  • Workplace Safety
  • Shipping procedures
  • Loading and unloading
  • Package handling
  • Mail distribution
  • Handling and sorting mail

Timeline

Warehouse / Mail technician

City of Scottsdale
05.2024 - Current

Recreation Leader II

City of Scottsdale
10.2023 - 05.2024

Front of House Supervisor

Nirvana Center
07.2021 - 10.2023

Sales Associate

Harvest
02.2020 - 07.2021

Credit Acquisitions Specialist

Macy's MCCS
09.2019 - 01.2020

Customer Service Representative; Centurylink Team

Clearlink
08.2017 - 04.2018

C.A.A. 2 (Customer Advisory Assistant Level 2)

Consumer Cellular
04.2017 - 09.2019

Harvester & Maintenance

Green Halo Medical Marijuana Growing Facility
10.2016 - 08.2017

Assistant Manager

Hot Topic
08.2013 - 10.2016

Software Engineering

University of Arizona

High School Diploma -

Coronado High School
Joshua Bentley