Mikayla Bergren
5214 Soledad Mountain Rd ,CA
Overview
3
3
years of professional experience
Work History
House Manager
Soledad House
12.2023 - Current
- Supervise daily operations of a recovery home, ensuring a safe, clean, and supportive environment for residents in early stages of recovery.
- Provide guidance and emotional support to residents, creating a positive atmosphere conducive to personal growth and recovery.
- Resolve conflicts between residents using active listening, mediation, and de-escalation techniques to maintain peace within the home.
- Implement and enforce house rules and recovery-related policies, ensuring compliance while promoting mutual respect among residents.
- Coordinate and oversee resident schedules, including appointments, group activities, and AA meetings, to encourage structure and accountability.
- Open communication with residents and other staff to address concerns and ensure the well-being of all individuals involved.
- Conduct regular check-ins with residents, assessing progress in recovery, providing feedback, and referring to appropriate support services as needed
- Lead crisis intervention and communicate with clinical staff to provide immediate support during critical moments of emotional distress or behavioral issues.
BHT
Soledad House
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excelled in dynamic and demanding environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Driver
Soledad House
08.2023 - 01.2024
House Cleaner
Myself
03.2022 - 03.2023
Education
Hospitality
University of Nevada, Las Vegas
Las Vegas, NVShadow Ridge High School
Las Vegas, NV2016
Skills
- Exceptional organization
- Crisis intervention
- Event planning
- Housekeeping
- Behavior modeling
- Transportation arrangements
- Problem-solving
- Conflict resolution
- Creative thinking
- Calendar management
Timeline
House Manager
Soledad House
12.2023 - Current
BHT
Soledad House
12.2023 - Current
Driver
Soledad House
08.2023 - 01.2024
House Cleaner
Myself
03.2022 - 03.2023
Hospitality
University of Nevada, Las Vegas
Shadow Ridge High School
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