Mikayla Boddie
Cleveland,OH
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
Work History
Inbound Dock Process Assistant
Amazon IXD
02.2024 - 11.2024
- Supporting Department Duties: Actively engaged in sending progress reports, akin to managing daily department duties
- Training and SOP Compliance: Played a pivotal role in training new Process Assistants, ensuring adherence to Standard Operating Procedures (SOPs)
- Performance Tracking: Monitored iGraphs for shift-to-shift performance, contributing to the successful tracking and reporting of associate performance
- Supported team members during periods of high workload or staff shortages, stepping in to complete tasks as needed while maintaining a positive attitude under pressure.
- Safety and Compliance: Identified safety hazards, coached associates for safe practices, and actively participated in safety initiatives
Flow Process Assistant
Amazon IXD
09.2022 - 02.2024
- Supporting Department Duties: Actively engaged in sending progress reports, akin to managing daily department duties
- Assisted in labor allocation and coordinated with internal and external suppliers
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Participate in quarterly sync meetings to discuss any barriers, productivity, safety and possible solutions to better flow the building, involving the planned vs actualized headcount goals and labor share through departments partnering with operations to get major goal impacting departments the support needed to succeed
- Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
- Within two months of launching from May 10th, the average MHE Support CPLH increased to 540.15 while the CPLH average for the 50 days preceding the start was 389.23: A 39% improvement in efficiency generating a cost savings of $116,489
Flow Process Guide/Learning Ambassador
Amazon IXD
12.2020 - 09.2022
- New Associate Onboarding and Training: Spearheaded the onboarding of new associates, focusing on proper work techniques and safety, directly aligning with coaching responsibilities in the new role
- Process Improvement and Management: Managed logging of new hire modules in collaboration with the Learning department, demonstrating process improvement and effective management skills
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
Education
Associate of Business Administration - Accounting And Finance
Cuyahoga Community College
Cleveland, OH05-2027
High School Diploma -
Euclid High School
Euclid, OH05.2019
Skills
- Effective Communication
- Team Building & Supervision
- Accountability & Relationship Development
- Process Improvement
- Problem-solving
- Time management
- Attention to detail
References
Addison Zakarian, L5 Area Manager, 570-594-3555
Timeline
Inbound Dock Process Assistant
Amazon IXD
02.2024 - 11.2024
Flow Process Assistant
Amazon IXD
09.2022 - 02.2024
Flow Process Guide/Learning Ambassador
Amazon IXD
12.2020 - 09.2022
High School Diploma -
Euclid High School
Associate of Business Administration - Accounting And Finance
Cuyahoga Community College
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