Mikayla Bumphus
Lebanon,TN
Summary
Dedicated and organized recent graduate with a Bachelor of Arts in Criminology and a Minor in Business Administration, seeking an entry-level administrative position. Eager to utilize strong skills in material handling, mircosoft office and effective communication to provide reliable office and clerical support. Committed to contributing to the efficiency and success of the organization through attention to detail, problem-solving abilities, and a collaborative work ethic.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Amazon
08.2023 - Current
- Inbound/Outbound processing and sorting of customer packages.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Aided in reducing overall expenses through implementation of cost-saving measures in material handling processes.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Improved customer satisfaction through timely resolution of product returns or damage claims.
Team Member
Pizza Hut
06.2019 - 08.2019
- Enhanced customer satisfaction by providing efficient and friendly service during food preparation and order delivery.
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Prepared high-quality food items consistently by following standardized recipes and presentation guidelines.
- Earned recognition from management for consistent punctuality, strong work ethic, and excellent teamwork skills.
Education
Bachelor of Arts - Criminology, Minor Business Administration
Western Kentucky University
Bowling Green, KY05.2023
Skills
- Material Handling
- Microsoft Office
- Problem-Solving
- Reliability
- Interpersonal Skills
- Analytical Thinking
- Customer Service
- Attention to Detail
- Organizational Skills
- Effective Communication
Timeline
Warehouse Associate
Amazon
08.2023 - Current
Team Member
Pizza Hut
06.2019 - 08.2019
Bachelor of Arts - Criminology, Minor Business Administration
Western Kentucky University
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