Mikayla Burns

• Developed strong relationships with clients through excellent customer service and regular followups.
• Assisted call-in customers with questions and orders.
• Explained features and advantages of Type products or services to promote sales.
• Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
• Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
• Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
• Enhanced product knowledge through continuous training and professional development opportunities.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Contributed to sales team by promoting advertisements and merchandise on the floor. Along side of greeting customers with any questions they may have

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.