Summary
Overview
Work History
Education
Skills
Timeline
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MIKAYLA CAMPBELL

Columbus,GA

Summary

Experienced in delivering exceptional customer service, dedicated and dependable with a strong work ethic. Background in providing excellent customer support, honed organizational skills, and developed a proactive approach to problem-solving. Recognized for punctuality and ability to work effectively within team settings, consistently contributing to the success of collaborative projects.

Overview

5
5
years of professional experience

Work History

Dining Facility Attendant

Rolling Hills
02.2024 - Current
  • Helped maintain an organized workspace by keeping storage areas clean, well-stocked, and easily accessible for other staff members.
  • Successfully adhered to stringent health codes and safety regulations while performing daily work tasks.
  • Enhanced customer satisfaction by providing efficient and courteous service in a high-volume dining facility.
  • Ensured a clean and sanitary environment for guests by consistently performing thorough cleaning tasks.
  • Maintained a professional appearance and demeanor at all times, contributing to a positive image for the dining facility.
  • Displayed strong multitasking abilities while managing multiple responsibilities in a fast-paced dining environment.
  • Adhered to established protocols for military staff.
  • Delivered attentive services to armed forces members.
  • Played a key role in reducing waste within the facility through diligent monitoring of portion control measures during meal service hours.

DISPUTE & FRAUD ANALYST

Global Payments
03.2023 - 12.2023
  • Managed resolutions for disputed charges and flagged suspicious transactions.
  • Maintained observance of federal guidelines for consumer protection.
  • Delivered timely and accurate reporting on fraud trends, dispute volumes, and associated financial impacts to senior management.
  • Identified fraudulent activities through meticulous analysis of transaction data and trends.
  • Matched purchase orders with invoices and recorded necessary information.

Sales Agent

GCS
05.2022 - 02.2023
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Explained features and advantages of our clients products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Negotiated prices, terms of sales and service agreements.
  • Attended monthly sales meetings and quarterly sales trainings.

Cashier

Cookout
06.2020 - 05.2021
  • Operated cash register collected payments and provided accurate change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Processed all sales transactions promptly to prevent long customer wait times

Education

High School - undefined

Carver High School
Columbus, GA
05.2020

Skills

  • Cash register operation
  • Credit and cash transactions
  • Payment processing
  • Customer assistance
  • Multitasking
  • Problem-solving
  • Customer service
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Microsoft literate
  • Verbal communication
  • Problem resolution
  • Decision-making
  • Active listening
  • Computer skills
  • Critical thinking

Timeline

Dining Facility Attendant

Rolling Hills
02.2024 - Current

DISPUTE & FRAUD ANALYST

Global Payments
03.2023 - 12.2023

Sales Agent

GCS
05.2022 - 02.2023

Cashier

Cookout
06.2020 - 05.2021

High School - undefined

Carver High School

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MIKAYLA CAMPBELL