Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Community Service
Timeline
Generic

Mikayla Capasso

East Windsor,NJ

Summary

I am currently a second degree ABSN student at Jacksonville University studying Nursing with a graduation date set for August 2025. Strong foundation in evidence-based practice, patient advocacy, and interdisciplinary collaboration developed through comprehensive clinical rotations in medical-surgical, critical care, pediatrics, and obstetrics. Recognized for excellent communication skills, attention to detail, and commitment to providing holistic, patient-centered care. Eager to contribute to a dynamic healthcare team while continuing to grow as a nurse in a supportive, fast-paced environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dog Walker

Rover.com
03.2023 - Current
  • Provided dogs with exercise and fresh air to promote dog health.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Followed optimal schedules for animals as set by owners or supervisors.

Veterinary Assistant

Banfield Animal Hospital
05.2022 - Current
  • Provided customer support to clients, answering questions and addressing concerns.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Assisted senior staff with blood analyses and physical assessments.

Client Service Coordinator

Banfield Animal Hospital
05.2022 - Current
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.

Daycare Teacher

The Learning Experience
12.2017 - 01.2022
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Gathered materials and resources to prepare for lessons and activities.

Lifeguard

Sparkling Pools Services
06.2017 - 08.2017
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Educated patrons on safety protocols and enforced safety rules.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.

Hostess

Tavern On The Lake
09.2016 - 08.2017
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

No Degree - Health Professions

Temple University
Philadelphia, PA

No Degree - Dual Enrollment

Mercer County Community College
Trenton, NJ

Bachelor of Science - Kinesiology

The College of New Jersey
Trenton, NJ
05.2024

Skills

  • Surgical Procedure Support
  • Lab Operations
  • Disciplinary Enforcement
  • Time Management
  • Office Management
  • First Aid
  • Service Recommendations
  • Customer Support
  • CPR certified

Certification

  • BLS (CPR and AED) Certified
  • ACSM-EP

Volunteer

Surgical Unit Volunteer- Penn Medicine- Plainsboro NJ (2018-2019)

  • Kept all areas clean, organized and in line with company standards
  • Served customers by going above and beyond to offer exceptional support for all
  • Boosted efficiency by keeping work areas clean, tidy and free of debris
  • Developed solid relationships with staff, customers, and vendors
  • helped team handle high-volume work by prioritizing tasks and organizing supplies

Children's Specialized Hospital Volunteer- Hamilton NJ 

  • work alongside OT, and PT to care for pediatric patients of all backgrounds

Conversations to Remember

  • work with elder patients with dementia to develop connections and improve social quality of life

JAG-ONE PT Volunteer 

  • working alongside PT for patients of all backgrounds and ages
  • Cleaning and assisting PT with basic patient needs





Community Service

  • Participated in Block Clean ups for the community of north philly
  • Volunteered with special olympics
  • Made cards for kids at St.Jude for valentines day
  • Foster/Volunteer at ACCT Philly Animal Shelter:

-I am a foster and part of the life savings team

-As a life-savings team member, I could receive a call at any time throughout the day/night to come overnight a foster at risk of euthanasia

-When working with orphan kittens I am responsible for bottle feeding, stimulating, and regulating their body temperatures

  • Worked with Philabundance
  • Letter Writing to Prospective TCNJ kinesiology students

Timeline

Dog Walker

Rover.com
03.2023 - Current

Veterinary Assistant

Banfield Animal Hospital
05.2022 - Current

Client Service Coordinator

Banfield Animal Hospital
05.2022 - Current

Daycare Teacher

The Learning Experience
12.2017 - 01.2022

Lifeguard

Sparkling Pools Services
06.2017 - 08.2017

Hostess

Tavern On The Lake
09.2016 - 08.2017

No Degree - Health Professions

Temple University

No Degree - Dual Enrollment

Mercer County Community College

Bachelor of Science - Kinesiology

The College of New Jersey

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Mikayla Capasso