Mikayla Davis
Kill Devil Hills,NC
Summary
Highly skilled professional house cleaner with comprehensive experience in residential, commercial, and specialty cleaning services and management. Possess strong leadership skills and knowledge of proper cleaning techniques, materials, and equipment to maintain cleanliness standards. Noted for exceptional organizational skills, time management, and commitment to customer satisfaction. Previous work has consistently resulted in improved cleanliness ratings and positive client feedback.
Overview
10
10
years of professional experience
Work History
Professional House Cleaner Supervisor
Two Maids Franchising
Atlanta, GA
01.2022 - 01.2025
- Cleaned bathrooms including toilets, showers and tubs, sinks and counters.
- Disinfected doorknobs and light switches.
- Organized closets and cabinets according to client specifications.
- Hand washed dishes if necessary.
- Cleaned air vents and ceiling fans.
- Vacuumed carpets, rugs, furniture, and drapes.
- Dusted furniture, shelves, window sills and other surfaces.
- Followed safety procedures when handling hazardous materials.
- Sanitized kitchen appliances including microwaves, refrigerators, ovens.
- Cleaned exterior of appliances.
- Washed interior windows and mirrors.
- Changed bed sheets and pillow cases.
- Stocked supplies such as soap and toilet paper in restrooms.
- Worked with speed and efficiency to meet all job requirements.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Managed all PHCs.
- Kept track of all inventory.
- Manage scheduling.
- Handle quality checking.
- Conducted meetings.
- Train all new hires.
Manager
Domino's Pizza
Kill Devil Hills, NC
11.2015 - 01.2022
- Oversaw a team of [Number] direct reports who were responsible for over [Number] employees
- Organized revenue statements, shipment amounts and dates, employee schedules, and sanitation in the workplace
- Was in charge of [Number]'s daily operations
- Promoted customer loyalty by resolving escalated conflicts to complete satisfaction
- Was in charge of hiring and training new employees, as well as creating employee schedules
- Am responsible for hiring and supervising employees in all available positions
- Was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits
- Entered inventory sales into the weekly income report for the company
- Managed
- Kept track of inventory, banks deposi and customer feedback
- Dealt with customer service issues as they arose
- Assign rules and responsibilities to employees for operational efficiency
- Assessed the strengths of employees and assigned tasks based on their experience and training
Housekeeper
Self Employment
Kill Devil Hills, NC
11.2020 - 01.2022
- Removed bed sheets and towels from rooms and used [Type] pre-treater prior to washing to restore all linens to pristine condition
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
- Removed waste paper and other trash from premises to designated area
- Picked up trash to keep the parking lot and garden areas free of debris
- Interacted with guests in a positive manner, which increased customer retention by [Number]% when performing daily job tasks
- Changed the bed linens and gathered the soiled linens to be washed
- Used a cloth to dust picture frames and wall hangings
- Cleaned the walls, carpets, and light fixtures on the spot
- Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me
- All necessary repairs were documented and reported
- Disposed of trash and recyclables every day to avoid waste buildup
- All metal hardware fixtures were polished
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness
- Moved beds, sofas, and [Type] furniture out of the way to clean baseboards and dust out hard-to-reach areas
- Moved beds, sofas, and [Type] furniture out of the way to clean baseboards and dust out hard-to-reach areas
- Followed a house cleaning checklist created by a professional
- Was in charge of cleaning, sanitizing, and replenishing supplies in the bathrooms
Manager
OBX Laser Tag
Nags Head, NC
06.2015 - 11.2015
- Was in charge of [Number]'s daily operations
- Promoted customer loyalty by resolving escalated conflicts to complete satisfaction
- Was in charge of hiring and training new employees, as well as creating employee schedules
- Was in charge of supervising and training [Number] customer service representatives to ensure that they provided exceptional service throughout the entire experience
- Was in charge of supervising, developing, and delegating tasks to employees
- Managed
- Kept track of everything
- Dealt with customer service issues as they arose
- Maximized performance by monitoring daily activities and mentoring a team of [Number] associates
Education
High School Diploma -
Beacon Preparatory Academy
Panama City, FL01.2015
Skills
- Excellent customer service skills
- Customer satisfaction
- Communication skills
- Team management
- Employee scheduling
- Staff training/development
- Problem resolution
- Verbal and written communication
- Organization
- Effective leader
- Inventory management
- Supervision
- Staff management
- Reliability and punctuality
- Deep cleaning expertise
- Proper chemical handling
- Efficient time management
Education Institution
Beacon Preparatory Academy, Panama City, FL
Timeline
Professional House Cleaner Supervisor
Two Maids Franchising
01.2022 - 01.2025
Housekeeper
Self Employment
11.2020 - 01.2022
Manager
Domino's Pizza
11.2015 - 01.2022
Manager
OBX Laser Tag
06.2015 - 11.2015
High School Diploma -
Beacon Preparatory Academy