Mikayla DeGroot
La Crosse,WI
Summary
Motivated and enthusiastic student, eager to gain new experiences and build skills in a professional setting. Driven, adaptable, and ready to contribute to a team while learning and growing in a dynamic environment.
Overview
6
6
years of professional experience
Work History
Human Resources Intern
Opportunities, Inc
Fort Atkinson, Wisconsin
05.2025 - 08.2025
- Help with safety initiatives, like safety walks, audits, and training, to keep the workplace safe.
- Created and delivered several safety training sessions that will continue even after I leave.
- Helped over 100 employees get set up and comfortable using the employee portal.
- Assisted employees during open enrollment by explaining benefit plans, and helping with sign-ups.
- Do research to support safety programs and ideas.
- Come up with a new wellness topic each week to encourage healthy habits.
- Write new safety policies and update old ones to keep things clear and up to date.
- Designed safety posters to raise awareness and promote safe habits.
- Help out with audits by gathering information and keeping things organized.
- Handle filing and organizing safety and HR documents.
Neighbor's Day Intern
Habitat for Humanity
02.2025 - 05.2025
- Coordinate and manage volunteers for Neighbors Day events, ensuring there are smooth operations and timely task completion.
- Serve as the primary point of contact for volunteers, addressing inquiries, and providing guidance during the event.
- Promote a welcoming and inclusive atmosphere for both volunteers and event participants.
- Ensure volunteers have the necessary resources and support to carry out their roles effectively.
- Collaborate closely with event organizers to align volunteer efforts with overall event goals and logistics.
Retail Associate
Ross Dress for Less
La Crosse, WI
09.2024 - 05.2025
- Processed transactions efficiently and accurately, ensuring seamless and quick customer checkouts.
- Delivered exceptional customer service by addressing inquiries and resolving concerns to uphold satisfaction.
- Scanned and bagged items promptly, while ensuring attention to detail and product safety.
- Organized merchandise to keep shelves stocked, neat, and easily accessible for customers.
- Excelled in high-pressure environments, maintaining swift service during busy periods.
- Fostered a positive shopping experience by maintaining a friendly, approachable demeanor, and building customer rapport.
- Maintained a clean and orderly store environment through regular tidying of shelves and common areas.
- Provided clear guidance to customers, answering questions, and assisting with product location or store navigation.
Manager
Monona Parks and Recreation
05.2023 - 08.2024
- Delivered efficient customer service, ensuring prompt attention to customer needs.
- Developed and managed staff schedules, ensuring optimal coverage and smooth operations.
- Coordinated inventory replenishment by picking up ice cream orders and necessary store items.
- Managed a team of 20+ staff, ensuring productivity and seamless daily operations.
- Addressed and resolved staff concerns, offering support to maintain a positive work environment.
- Escalated major issues to management for proper resolution and handling.
- Led training sessions for new and existing employees, ensuring mastery of processes and high service standards.
- Utilized conflict resolution skills to maintain workplace harmony and resolve disputes.
- Fostered a cooperative team environment by motivating staff and maintaining high morale.
- Planned and organized events, overseeing all aspects of execution and ensuring successful outcomes.
- Managed advertising efforts to promote events, enhancing visibility and engagement.
Front End Cashier
Menards
05.2024 - 07.2024
- Processed transactions quickly and accurately, ensuring smooth and efficient customer checkouts.
- Provided exceptional customer service by addressing inquiries, resolving concerns, and ensuring satisfaction.
- Scanned and bagged items efficiently while maintaining product integrity and quality.
- Restocked shelves regularly, ensuring product availability, and well-organized displays.
- Managed high-traffic periods with efficiency, prioritizing tasks, and maintaining a fast-paced workflow.
- Maintained a friendly, approachable demeanor, fostering a welcoming atmosphere for customers.
- Guided customers to products or store sections, enhancing their shopping experience.
Admission Attendant
Monona Parks and Recreation
11.2021 - 01.2024
- Warmly greeted guests upon arrival, providing tickets and establishing a positive first impression.
- Guided guests with clear directions and information about the venue’s amenities and layout.
- Addressed and resolved guest issues both inside and outside the venue, ensuring a seamless experience.
- Coordinated staff schedules to ensure efficient coverage, particularly during peak periods.
- Delivered timely information on current and upcoming events, enhancing the guest experience.
- Provided prompt and courteous food and beverage service, ensuring guest satisfaction.
- Planned and organized events, overseeing all aspects of execution and ensuring successful outcomes.
- Managed advertising efforts to promote events, enhancing visibility and engagement.
Waitress
Rosies Cafe
10.2019 - 03.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Science - Sociology And Public Administration
University of Wisconsin - La Crosse
La Crosse, WI12-2025
Skills
- Team Leadership & Staff Management
- Communication & Collaboration
- Multitasking & Time Management
- Attention to Detail & Accuracy
- Critical Thinking & Problem Solving:
- Project management
- Policy development
- Employee training
- Safety management
Timeline
Human Resources Intern
Opportunities, Inc
05.2025 - 08.2025
Neighbor's Day Intern
Habitat for Humanity
02.2025 - 05.2025
Retail Associate
Ross Dress for Less
09.2024 - 05.2025
Front End Cashier
Menards
05.2024 - 07.2024
Manager
Monona Parks and Recreation
05.2023 - 08.2024
Admission Attendant
Monona Parks and Recreation
11.2021 - 01.2024
Waitress
Rosies Cafe
10.2019 - 03.2020
Bachelor of Science - Sociology And Public Administration
University of Wisconsin - La Crosse
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