Mikayla Dickinson
Gonzales,TX
Summary
Motivated and enthusiastic Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Occasional Babysitter
Self-employed
06.2020 - Current
- Reassured children when upset providing emotional support and stability.
- Communicated with parents about daily activities and behaviors.
- Provided first aid treatment when necessary, prioritizing the safety and health of children at all times.
- Cared for children and completed associated tasks such as snack preparation and picking up toys.
- Maintained a clean and organized living space for children, ensuring they had access to age-appropriate toys, books, and learning materials.
- Played games, worked on puzzles, and read books to young children.
Retail Stock Associate
Hollister.Co
08.2023 - 03.2024
- Trained new employees on store policies, procedures, and best practices for efficient stock handling operations.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Contributed to a positive shopping experience for customers by maintaining a clean, organized, and visually appealing store environment.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register for cash, gift card, and credit card transactions with excellent accuracy levels.
Car Hop
Sonic
01.2022 - 06.2022
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Prioritized safety by following all company protocols regarding food handling and serving procedures.
- Maximized customer loyalty through consistent attention to detail and excellent communication skills.
- Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
- Completed milkshakes and ice cream desserts for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Balanced orders on trays weighing up to 20 lbs and delivered them to cars.
- Increased customer satisfaction by providing prompt and friendly service.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
Education
BBA - Accounting
Texas State University
San Marcos, TX05.2026
High School Diploma -
Gonzales High School
Gonzales, TX05.2022
Skills
- Positive Reinforcement
- Problem-Solving
- People skills
- Customer service
- Patience and understanding
- Self-confidence Development
- Time Management
- Multitasking
Timeline
Retail Stock Associate
Hollister.Co
08.2023 - 03.2024
Car Hop
Sonic
01.2022 - 06.2022
Occasional Babysitter
Self-employed
06.2020 - Current
BBA - Accounting
Texas State University
High School Diploma -
Gonzales High School