Dedicated professional with over 10 years of experience in youth services, case management, education, and program administration. Skilled in managing caseloads of juvenile clients, coordinating with multidisciplinary teams, ensuring compliance with state regulations, and promoting positive outcomes through evidence-based interventions. Strong background in public service leadership, policy implementation, and stakeholder engagement.
Overview
16
16
years of professional experience
Work History
Juvenile Case Manager
Department of Children Youth and Families
06.2024 - Current
Manage caseload of juvenile clients within an institutional setting, ensuring compliance with facility rules, court orders, and rehabilitation plans.
Conduct intake assessments, develop case plans, and monitor progress toward educational, behavioral, and rehabilitative goals.
Collaborate with probation officers, judges, attorneys, educators, and treatment providers to coordinate services and inform case outcomes.
Prepare detailed reports for hearings and administrative review; maintain accurate and confidential case records in accordance with state and institutional policy.
Facilitate evidence-based programming and interventions designed to promote accountability, personal growth, and reduction of recidivism.
Ensure safety and adherence to institutional policies while balancing disciplinary measures with rehabilitative support.
Paraeducator, PBIS Program
Centralia Middle School
09.2018 - 02.2022
Collected and analyzed student behavior data in SWIS to guide program decisions and policy implementation.
Supported administrators and educators in maintaining a positive school climate through targeted behavioral interventions.
Served on a multidisciplinary team to develop and monitor IEP goals, ensuring compliance with educational regulations.
Facilitated training for staff on Positive Behavioral Interventions and Supports (PBIS).
Paraeducator, Special Education & Life Skills
Clover Park High School
05.2016 - 06.2018
Supported students with individualized learning plans (IEPs/504s) and adapted curriculum to meet diverse learning needs.
Ensured compliance with student confidentiality, documentation, and medical protocols.
Coordinated with teachers and staff to ensure inclusive education practices.
Assistant Director
KinderCare Learning Center
12.2014 - 09.2015
Assisted in daily operations, supervising 14 staff and ensuring compliance with Early Achievers QRIS standards and state licensing requirements.
Coordinated scheduling, staff meetings, and program improvements to enhance service quality.
Conducted developmental assessments and facilitated parent communication regarding growth milestones.
Director
Wee Care Daycare and Preschool
01.2010 - 10.2014
Directed day-to-day operations of licensed childcare center, overseeing staff, compliance, and facility management.
Maintained adherence to Washington Administrative Code (WAC) and state licensing requirements.
Developed and implemented program curriculum and professional development plans for staff.
Education
Associate of Arts - Psychology
Centralia College
01.2023
Child Development Associate (CDA) Credential - Early Childhood Education
National Credentialing Program
01.2014
Bachelor of Science - Public Administration
University of Phoenix
Tempe, AZ
07-2026
Skills
Case Management & Client Advocacy
Public Administration & Policy Compliance
Program Development & Evaluation
Interagency Collaboration & Stakeholder Relations
Data Analysis & Reporting (SWIS, Excel)
Recordkeeping & Documentation
Training & Staff Development
Strong Verbal and Written Communication
Research & Statistical Analysis
Microsoft Office Suite, Dropbox
Timeline
Juvenile Case Manager
Department of Children Youth and Families
06.2024 - Current
Paraeducator, PBIS Program
Centralia Middle School
09.2018 - 02.2022
Paraeducator, Special Education & Life Skills
Clover Park High School
05.2016 - 06.2018
Assistant Director
KinderCare Learning Center
12.2014 - 09.2015
Director
Wee Care Daycare and Preschool
01.2010 - 10.2014
Associate of Arts - Psychology
Centralia College
Child Development Associate (CDA) Credential - Early Childhood Education
Social Service Specialist Supervisor at Department of Children, Youth and FamiliesSocial Service Specialist Supervisor at Department of Children, Youth and Families
Child Protective Services Social Worker at Department of Children, Youth, and FamiliesChild Protective Services Social Worker at Department of Children, Youth, and Families