Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikayla Dunn

Homewood,IL

Summary

Adept in customer service and cash handling, I excel in creating positive guest experiences and streamlining operations. Skilled in team collaboration and problem resolution, I significantly enhance workplace productivity and customer satisfaction. My strong work ethic and attention to detail drive continuous improvement and success.

Overview

4
4
years of professional experience

Work History

Cashier

Portillos
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash and card transactions to complete customer purchases.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.

Restaurant Hostess

Cracker Barrel
03.2024 - 11.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cashier

Good Will
03.2023 - 09.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.

Attractions Supervisor

Odyssey Fun World
06.2021 - 03.2022
  • Managed daily operations of attractions, ensuring smooth functioning and minimal downtime.
  • Handled customer complaints professionally, resolving issues quickly to maintain positive guest relations.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Established clear communication channels between staff members, resulting in enhanced teamwork and productivity levels.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.

Education

High School Diploma -

Homewood Flossmoor
Flossmoor
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Order taking
  • Product restocking
  • Attention to detail

Timeline

Cashier

Portillos
06.2024 - Current

Restaurant Hostess

Cracker Barrel
03.2024 - 11.2024

Cashier

Good Will
03.2023 - 09.2023

Attractions Supervisor

Odyssey Fun World
06.2021 - 03.2022

High School Diploma -

Homewood Flossmoor

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Mikayla Dunn