MIKAYLA ELLIOTT
North Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Courier and Lab Tech Assistant
WHASN
09.2022 - Current
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Followed company policies and procedures during shift.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Verified package information to check for accuracy and completeness.
- Improved company reputation with consistent, reliable deliveries.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Fulfillment Associate
Amazon
9 2021 - 09.2022
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed orders precisely for correct items, sizes and quantities.
- Followed safety protocols to minimize workplace accidents.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
Fountain worker/Supervisor
Hexx Kitchen and Bar
04.2013 - 01.2020
- Contributed ideas for menu updates based on popular trends or seasonally available ingredients.
- Trained new employees in standard operating procedures, ensuring consistency in product quality and service delivery.
- Developed rapport with customers through friendly interactions, fostering loyalty to the establishment.
- Adhered to safety protocols while operating machinery such as blenders or mixers, preventing accidents or equipment damage.
- Stocked inventory regularly, minimizing shortages and optimizing product availability for customers.
- Displayed strong multitasking abilities by handling multiple orders simultaneously, ensuring timely completion of tasks.
- Increased sales by upselling additional items and promoting seasonal specials.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
Front of the house/bar supervisor
Big Chicken
10.2018 - 06.2019
- Completed bar opening and closing procedures.
- Tracked sales data regularly to identify popular products or trends that could inform future menu offerings or marketing efforts.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Checked ID cards and verified bar guests were of legal age.
- Boosted sales through the development of innovative cocktail menus and promotional events.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Monitored food preparation, production, and plating for quality control.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Education
High school or equivalent -
Shadow Ridge High School
01.2009 - 05.2012
Skills
Key Holder
Customer Service
Aloha POS
Problem Resolution
Flexibility
Cash Handling
Excellent Communication
Emotional Intelligence
Project Management
Teamwork and Collaboration
Sales
Restaurant experience
Management
Serving
Budgeting
Working Independently
Sorting
Self Motivation
Timeline
Courier and Lab Tech Assistant
WHASN
09.2022 - Current
Front of the house/bar supervisor
Big Chicken
10.2018 - 06.2019
Fountain worker/Supervisor
Hexx Kitchen and Bar
04.2013 - 01.2020
High school or equivalent -
Shadow Ridge High School
01.2009 - 05.2012
Fulfillment Associate
Amazon
9 2021 - 09.2022
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