Diligent, hard working Program Specialist with 8+ years of experience maintaining and managing a large caseload. Skilled in de-escalation techniques, billing, mediating families, staff and clients. Comfortable handling stress and performing under pressure
Attend meetings, help individuals with IDD attain employment based on their skill levels, apply for jobs, create resumes, implement ISP goals, create attainable ISP goals, communicate with team when necessary
Maintain and manage 30+ cases, staff supervision compliance, annual recompliance, file audits, schedule for individual participants, on call/emergency call, incident management, DSP outreach, referral outreach, crisis/incident management, backbilling and denials, payroll, build and maintain relationships with clients, staff, parents, and supports.
Writing reports detailing support and services provided, helped clients gain independence and quality of life, offered encouragement, coaching and emotional support, ADL’s, assisted with transportation and attendance of doctors appointments.
Working in classrooms with students with Autism and Mental Health, Assist with the implementation of the students Individualized Education (IEP), Assist students within the classroom/program setting during participation in special subjects such as; Physical Education, Vocational Programs, and Field Trips, implement appropriate behavior management strategies and techniques, Observe/Record data related to behavioral concerns to assess/monitor the progress of the student
Provide caregiver services to the consumer accordance with their specific care plan, Personal Care: bathing, eating, dressing, hygiene, toileting, transferring, positioning and ambulation assistance, Household Care: cleaning, laundry, meal preparation, companionship: conversation, reminders, interactive hobbies, transportation to physicians appointments, shopping, errands, ensure the quality and safe delivery of caregiver services that align with OSHA, federal and state policy procedures, Utilize Universal Precautions while providing care
Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities, Accomplish staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results; conducting training; implementing systems, policies, and procedures, Complete operations by developing schedules; assigning and monitoring work, gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures, Maintain a professional and technical knowledge by attending educational workshops; reviewing professional publications, Contributes to team effort by accomplishing related results as needed, performed client intake, Planning unit activities, Participation in team meetings, Documentation of important information and data in a timely and professional, Provided psychiatric and personal care to mentally ill, emotionally disturbed and IDD patients.