Mikayla George
Charleston,WV
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Behavioral Health Technician
Highland Hospital
07.2023 - 11.2023
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Performed client intake procedures according to internal standards for new admissions.
- Searched resident belongings prior to and during stays.
Key Holder
Dollar General
11.2022 - 07.2023
- Handled opening and closing duties to keep store organized, well-stocked and running smoothly
- Monitored cash drawers in checkouts to verify adequate cash supply
- Addressed employee issues and conflicts to provide input, feedback and coaching
- Answered customer questions and addressed problems and complaints in person and via phone.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Cashier
Rebel Gas Station
07.2022 - 11.2022
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information.
Daycare Teacher
Kanawha Valley Enrichment Center
03.2022 - 07.2022
- Supervised circle time, free play, outside play and learning and developmental activities
- Communicated with children's parents and guardians about daily activities, behaviors and problems
- Organized and led activities to promote physical, mental and social development
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
Preschool Teacher
Saint Francis Elementary School
11.2021 - 03.2022
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors
- Taught children foundational skills in colors, shapes and letters
- Developed professional relationships with parents, teachers, directors and therapists
- Met with parents to discuss child behavior and academic progress.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Education
High School Diploma -
Saint Albans High School
05.2021
Skills
- Activity Monitoring
- Client Transportation
- Crisis Handling
- Conflict Resolution
- Housekeeping Skills
- Records Management
- Rounds Management
- Substance Abuse Experience
- Conflict De-Escalation
- Group Facilitation
Timeline
Behavioral Health Technician
Highland Hospital
07.2023 - 11.2023
Key Holder
Dollar General
11.2022 - 07.2023
Cashier
Rebel Gas Station
07.2022 - 11.2022
Daycare Teacher
Kanawha Valley Enrichment Center
03.2022 - 07.2022
Preschool Teacher
Saint Francis Elementary School
11.2021 - 03.2022
High School Diploma -
Saint Albans High School