MIKAYLA HEEMSKERK
Alma,US
Summary
Being very patient and client focused I am well in tuned to the details of my customers needs. I am known for keeping my surroundings neat and organized but can also thrive in fast paced, high demand settings. Diligent in performing excellence in whatever I put my mind to. I am very hardworking and will finish every task to the best of my ability. New experiences and adding to my skill set is something I enjoy.
Overview
7
7
years of professional experience
Work History
Sales Associate
Roger Natural Foods
Alma, MI
01.2026 - Current
- Delivered exceptional customer service to enhance shopping experience and foster customer loyalty.
- Maintained product knowledge to effectively assist customers in making informed purchasing decisions.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Analyzed sales data to identify trends and recommend inventory adjustments for improved stock management.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Lead Kennel Technician
Mountainstone Veterinary Hospital
Cleveland, TN
08.2022 - 11.2025
- Communicated with clients over phone and email daily.
- Maintained service excellence.
- Oversaw daily operations of canine and feline kennel.
- Efficiently kept up on patient charting
- Administered proper medication and vaccinations.
- Assisted in diagnostics i.e., ultrasound, x-ray, and laser therapy.
- Managed patient intake and scheduling
Certified Nurse Assistant
Rosewood AFC
Ithaca, MI
02.2020 - 07.2021
- Ensured accurate completion of daily care logs.
- Administered medications
- Supported residents with bathing and feeding.
- Enhanced quality of life for patients.
- Facilitated efficient transport of immobile patients.
Education
GED - undefined
Certified Nurse Aid - undefined
Agape Health Care Schools
Cadillac, MI01.2019
Skills
- Team motivation and productivity management
- Conflict resolution
- Timely communication
- Data Entry and Record Keeping
- Collaboration with veterinary professionals
- Multitasking in high-pressure environments
Timeline
Sales Associate
Roger Natural Foods
01.2026 - Current
Lead Kennel Technician
Mountainstone Veterinary Hospital
08.2022 - 11.2025
Certified Nurse Assistant
Rosewood AFC
02.2020 - 07.2021
Certified Nurse Aid - undefined
Agape Health Care Schools