Mikayla Heisler
Nashville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Great with time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Stylist
Davids Bridal
Franklin, TN
01.2024 - Current
- Provided personal consultations to determine clients' styling needs and preferences.
- Organized and maintained an inventory of clothing, accessories, and beauty products.
- Maintained records of client purchases and services rendered.
- Performed administrative tasks such as managing appointments, taking payments, and filing paperwork.
Brand Associate
Eadem
07.2023 - Current
- Drove sales and service using suggestive selling techniques and observing non-verbal cues.
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Training multiple employees at different locations
Front Desk Receptionist
Make Up Designory
09.2023 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Front Desk Receptionist
BoxUnion
05.2023 - 11.2023
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Entered and updated sensitive customer information during check-ins and room changes.
- Trained new team members on company procedures, customer service and issue resolution.
Factory Worker
Colorado Envelope
10.2021 - 10.2022
- Carefully packaged finished products and prepared for shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Loaded and unloaded parts on production line to establish smooth operations.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
Shift Leader
Planet Fitness
10.2020 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Receptionist
Massage Envy
07.2020 - 02.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Concession Stand Worker
Colorado National Speedway
05.2019 - 10.2019
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Cooked and packaged large batches of food prepared to order or kept hot until needed.
Tanning Associate
Razzor Sharp
05.2011 - 06.2014
- Educated clients on health and safety of tanning facilities and procedures.
- Clean tanning beds
- Keeping the store clean
Education
Makeup Certificate - Film And Tv Make Up
Make-up Designory
Burbank, CA06.2023
High School Diploma -
Centaurus High School
Lafayette, CO05.2021
Skills
- Customer Interaction
- Customer Preferences
- Consultative Sales Approach
- Revenue Generation
- POS Transactions
- Public Relations
- Maintaining Clean Work Areas
- Marketing and Advertising
- Goals and Performance
- Customer Service
Certification
- Makeup Artist, Makeup By Mickey - 2020-Now
Timeline
Stylist
Davids Bridal
01.2024 - Current
Front Desk Receptionist
Make Up Designory
09.2023 - 11.2023
Brand Associate
Eadem
07.2023 - Current
Front Desk Receptionist
BoxUnion
05.2023 - 11.2023
Factory Worker
Colorado Envelope
10.2021 - 10.2022
Shift Leader
Planet Fitness
10.2020 - 11.2021
Receptionist
Massage Envy
07.2020 - 02.2021
Concession Stand Worker
Colorado National Speedway
05.2019 - 10.2019
Tanning Associate
Razzor Sharp
05.2011 - 06.2014
Makeup Certificate - Film And Tv Make Up
Make-up Designory
High School Diploma -
Centaurus High School