Mikayla Hodge-Mills
Tampa,FL
Summary
Dedicated and compassionate nursing student seeking a position to leverage academic knowledge and clinical skills to provide exceptional patient care. Eager to contribute to a healthcare team and gain valuable experience in a dynamic clinical environment.
Overview
7
7
years of professional experience
Work History
Medical receptionist
Fast track urgent care
01.2018 - Current
- Take medical histories and record vital signs of patients
- Explain medical procedures to patients
- Medical records maintenance Answering phones, scheduling appointments, checking patient in and out, reconciling co-payments
Indexer/processor
progressive
01.2018 - 01.2018
- Data entry, maintaining accurate patient information on accounts Reviewing returned mail and ensuring it is followed up on accordingly
Customer service represntative
healthnet federal
01.2017 - 01.2018
- Answering phones, assisting with authorizations, resolving insurance billing problems Data entry, maintaining accurate patient information on accounts, and providing referrals Maintaining confidentiality while reviewing patient information, and reviewing insurance forms
Medical Assistant
Dr. barbour office
01.2017 - 01.2017
- Answering phones, scheduling appointments, checking patient in and out, reconciling co-payments Verifying insurance, keeping track of inventory supplies, and ordering medical supplies Arranging prescription refills, and conveying information supplied by doctors to patients Drawing blood, performing accurate assessment of vital signs, and maintaining medical equipment
Education
Diploma - Medical Assistant/Medical Assisting
Concorde Career Institiute
10.2017
Diploma - General education
Weeki Wachee High School
06.2016
Skills
- Customer service
- Four years of direct customer service work in retail positions
- Strong ability to solve problems quickly
- Great listening and communication skills
- Communication and multi-tasking
- Work in high-stress environments
- Social media expertise: Facebook, Twitter, Instagram
- Explaining medical information in an understandable language
- Clerical skills and patient care skills
- Files organization
- Collection and documentation of patient information
- Medical records maintenance
- Computer: MS word, excel, outlook
- Patient’s education and answering questions
- Room preparation and equipment sterilization
- Vitals and blood pressure
References
available upon request
Timeline
Medical receptionist
Fast track urgent care
01.2018 - Current
Indexer/processor
progressive
01.2018 - 01.2018
Customer service represntative
healthnet federal
01.2017 - 01.2018
Medical Assistant
Dr. barbour office
01.2017 - 01.2017
Diploma - Medical Assistant/Medical Assisting
Concorde Career Institiute
Diploma - General education
Weeki Wachee High School
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