Mikayla Johnson

Cleaning / sorting crew

• Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
• Helped customers take merchandise out of store and loaded items into vehicles.
• Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
• Restocked and organized merchandise in front lanes.
• Returned unwanted items to correct store locations and restocked shelves.
• Enhanced customer satisfaction by efficiently bagging groceries and offering assistance with loading items into vehicles.
• Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.
• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
• Demonstrated adaptability by assisting in various departments as needed, providing additional support during peak hours or staff shortages.
• Assisted customers with large purchases by carrying items to vehicles.
• Assisted in maintaining store safety by promptly addressing spills or other hazards, keeping aisles clear for customer traffic.
• Complied with all company policies and procedures related to health regulations, ensuring a safe shopping environment for customers at all times.
• Participated in ongoing training opportunities to further develop skills and knowledge related to front end operations, staying informed of industry trends and best practices.
• Collaborated with team members to provide seamless service during high-traffic periods, facilitating faster checkouts for customers.
• Provided support in maintaining store security by monitoring entrance and exit points, reporting any suspicious activity to management promptly.
• Increased productivity within the front end team through effective communication regarding task assignments and priorities during shifts.
• Ensured efficient operations by stocking shelves with products and organizing merchandise displays to promote sales.
• Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
• Supported a friendly shopping experience by greeting customers upon entering the store and providing helpful directions when needed.
• Handled challenging situations professionally, resolving customer concerns with a calm and empathetic approach.
• Promoted sustainability initiatives within the store by encouraging customers to use reusable bags and properly disposing of recyclable materials after use.
• Assisted colleagues in completing various tasks as needed, contributing to a positive and collaborative team environment.
• Maintained clean and tidy checkout area to optimize service delivery.
• Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
• Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Built relationships with customers and community to promote long term business growth.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Contributed to team objectives in fast-paced environment.
• Contributed to event marketing, sales and brand promotion.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.