Mikayla Johnson
Clearwater
Summary
Diligent with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
6
6
years of professional experience
Work History
Cashier Assistant
The Salvation Army
09.2024 - Current
- Receiving and sorting donated items, displaying goods on the sales floor, assisting customers, operating the cash register, maintaining store cleanliness, and potentially helping with donation pickups depending on the role and store policies
- Assisted with training new employees on store policies, procedures, and best practices for exceptional customer service delivery.
- Maintained a clean and organized store environment for optimal customer shopping experience.
- Assisted customers with locating desired items, leading to increased sales and repeat business.
- Handled customer inquiries and resolved issues promptly, resulting in improved customer relations.
Arts and Crafts Specialist
The Salvation Army
08.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Led cross-functional team to launch new product, exceeding initial sales forecasts.
Camp Counselor
Camp Keystone
06.2022 - 07.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Student Worker
Lawrence W. Tyree Library
08.2023 - 05.2024
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
Kitchen Staff Member
Centerplate/Sodexo
08.2023 - 12.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Receptionist
Pro nails
08.2019 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Gainesville High School
Gainesville, FL05-2023
Skills
- Store maintenance
- Workplace safety
- Cleanliness and hygiene
- Customer engagement
- Customer service
- Reliability and punctuality
- Patience and composure
- Cash handling
- Problem-solving
- Time management
- Positive engagement
- Team leadership
- Effective communication
- Decision-making
- Creative and energetic
Timeline
Cashier Assistant
The Salvation Army
09.2024 - Current
Arts and Crafts Specialist
The Salvation Army
08.2024 - Current
Student Worker
Lawrence W. Tyree Library
08.2023 - 05.2024
Kitchen Staff Member
Centerplate/Sodexo
08.2023 - 12.2023
Camp Counselor
Camp Keystone
06.2022 - 07.2024
Receptionist
Pro nails
08.2019 - 11.2019
High School Diploma -
Gainesville High School
Similar Profiles
DIYA MISTRYDIYA MISTRY
Retail Volunteer at The Salvation ArmyRetail Volunteer at The Salvation Army
Brian HoaBrian Hoa
Senior Project Manager at The Salvation ArmySenior Project Manager at The Salvation Army
Megan KratkyMegan Kratky
Community & Family Services Worker at The Salvation ArmyCommunity & Family Services Worker at The Salvation Army