Summary
Overview
Work History
Education
Skills
Timeline
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Mikayla JONES

Gilbert,AZ

Summary

A proactive employee with extensive experience in customer service and team management. Excels at maintaining a clean, organized workspace and resolving customer issues effectively. Strong skills in cash handling, beverage preparation, and POS systems, bringing exceptional customer service and collaborative energy to every role.

Overview

5
5
years of professional experience

Work History

Barista

Dutch Bros
12.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration.
  • Skilled in holding genuine meaningful conversations for multiple minutes at a time

Employee

Salad And Go
03.2022 - 12.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Shift Lead

Little Caesars
03.2019 - 08.2020
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Associate of Arts - Psychology

Chandler Gilbert Community College
2626 E Pecos Rd, Chandler, AZ 85225
01.2026

Associate of Arts - Film

Arizona State University
1151 S Forest Ave, Tempe, AZ
05.2025

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Exceptional customer service
  • Adaptive and creative
  • Cash Register Operation
  • Beverage Preparation
  • POS Systems
  • Menu Memorization

Timeline

Barista

Dutch Bros
12.2022 - Current

Employee

Salad And Go
03.2022 - 12.2022

Shift Lead

Little Caesars
03.2019 - 08.2020

Associate of Arts - Psychology

Chandler Gilbert Community College

Associate of Arts - Film

Arizona State University

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Mikayla JONES