Mikayla Knight
Acworth,GA
Summary
Energetic Trampoline Supervisor known for high productivity and efficient task completion. Possess specialized skills in safety protocol adherence, staff training, and customer service. Excel in leadership, communication, and problem-solving to enhance team performance and ensure guest satisfaction.
Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.
Overview
2
2
years of professional experience
2027
2027
years of post-secondary education
Work History
Trampoline Supervisor
Marlon Rodgers
Kennesaw, Georgia
03.2024 - 11.2025
- Supervised trampoline activities to ensure safety and compliance with guidelines.
- Monitored participant behavior to maintain a positive and safe environment.
- Assisted in training new staff on operational procedures and safety protocols.
- Coordinated schedules for trampoline sessions to optimize usage and participant flow.
- Addressed customer inquiries and resolved issues promptly during operations.
- Collaborated with team members to enhance overall guest experience at the facility.
- Resolved customer complaints promptly and professionally.
- Responded quickly to emergency situations according to established protocols.
- Performed minor repairs on equipment when necessary.
- Developed marketing strategies to promote the facility's trampoline services and offerings.
- Maintained inventory of supplies, such as mats and padding, used in the upkeep of trampolines.
- Communicated well with young children, parents, other adults and fellow team members to smoothly handle guest and business needs.
- Provided instruction to new patrons on proper use of the facilities' trampolines.
- Analyzed data from previous months' operations in order to identify areas for improvement related to customer service, safety protocols.
- Conducted maintenance on trampolines, including checking springs and mat tension.
- Organized events for groups using the facility's trampoline area.
- Collaborated with marketing team to develop promotional campaigns targeting new customers.
Fast Food Worker
Marc
Acworth, Georgia
06.2025 - 08.2025
- Prepared food items according to safety and quality standards.
- Operated kitchen equipment efficiently and safely during peak hours.
- Assisted in training new team members on operational procedures.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Processed customer orders accurately and quickly at the front counter.
- Collaborated with team members to ensure smooth service flow during busy times.
- Handled cash transactions responsibly and provided change to customers.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Kept customer and food preparation areas clean and well-organized.
- Collaborated with other team members to ensure timely completion of tasks.
- Served orders to customers at windows, counters and tables.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Operated cash register to process customer payments accurately and efficiently.
Education
Kell High School
Marietta, GASkills
- Customer service
- Team building
- Training and development
- Conflict resolution
- Safety management
- Public speaking
- Physical stamina
- Effective communication
- Task prioritization
- Cash handling
- Technical proficiency
- Professionalism
- Multitasking Abilities
- Attention to detail
- Adaptability and flexibility
- Reliability
- Positive attitude
- Cleanliness standards
- Interpersonal skills
Timeline
Fast Food Worker
Marc
06.2025 - 08.2025
Trampoline Supervisor
Marlon Rodgers
03.2024 - 11.2025
Kell High School