Mikayla Laginess
Highland,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level florist position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Hostess
Anna's House Milford
05.2023 - 12.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Crew Member
Coldstone Creamy
01.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Waitress
Sayulita
12.2023 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Milford High School
Highland06.2025
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Cash Handling
Hiking
I enjoy being outside in nature, it is where I go when I need a break.
Gardening
I feel as though when I garden I can connect with nature, it provides me with a peaceful escape from the hustle of daily life.
Timeline
Waitress
Sayulita
12.2023 - 04.2024
Hostess
Anna's House Milford
05.2023 - 12.2023
Crew Member
Coldstone Creamy
01.2022 - 06.2023
Milford High School