Mikayla La Mela
Killeen
Summary
Experienced healthcare professional with a background in medical assistance and program management. Specializing in patient care and administrative support, brings a strong skill set in scheduling, medical records management, and communication. Focuses on improving patient outcomes through data-driven strategies. Driven to contribute expertise in healthcare coordination to enhance efficiency and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Behavioral therapist
ABS Kids
12.2024 - Current
- Implement evidence-based interventions, enhancing children's developmental progress
- Collaborate with families to create tailored treatment plans, ensuring effective behavioral changes
- Conduct comprehensive evaluations to assess client needs, developing data-driven strategies
- Track progress and adjust interventions for optimal outcomes, achieving measurable improvements
- Facilitate family collaboration to foster supportive environments for children and youth
- Address individual needs, enhancing overall program effectiveness
- Utilize communication skills to build trust with families
- Implement strategies to resolve conflicts and improve outcomes
- Contribute to positive changes in child and youth development
Child and Youth Program Assistant
Child and Youth Services
10.2022 - 06.2024
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
Medical Assistant
Family Medical Clinic
06.2020 - 03.2022
- Reduced patient wait times by optimizing intake processes, enhancing clinic efficiency
- Managed electronic health records, ensuring accurate and timely updates
- Assisted with medical procedures, supporting patient care and clinical operations
- Coordinated Telehealth consultations, improving access to remote patient care
- Scheduled appointments and communicated with patients, maintaining seamless clinic operations
Education
Graduate -
Serrano High School
Phelan, CA05.2019
Skills
- Patient Care
- Scheduling
- Insurance Verification
- Medical Records
- Patient Education
- Program Management
- Data Entry
- Health Informatics
- Customer service
- Special Education
Timeline
Behavioral therapist
ABS Kids
12.2024 - Current
Child and Youth Program Assistant
Child and Youth Services
10.2022 - 06.2024
Medical Assistant
Family Medical Clinic
06.2020 - 03.2022
Graduate -
Serrano High School
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