Mikayla Loflin
Summary
Focused and reliable employee bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
3
3
years of professional experience
Work History
Packaging Operator
Deanna Serra
12.2022 - Current
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Completed processing activities to conform with laws and safety standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assembled products according to changing daily work orders and specific customer needs.
DoorDash Delivery Driver
DoorDash
02.2022 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Education
High School Diploma -
Live Oak Academy
Buda, TX03-2023
Skills
- Food safety
- Relationship management
- Salesmanship
- Regulatory compliance
- Accurate money handling
- Service prioritization
- Team collaboration
- Order management
- Complaint resolution
- Positive and professional
- Hospitality and accommodation
- Customer service
- Time management
- Attention to detail
Timeline
Packaging Operator
Deanna Serra
12.2022 - Current
DoorDash Delivery Driver
DoorDash
02.2022 - Current
High School Diploma -
Live Oak Academy
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