Summary
Overview
Work History
Education
Skills
Objection:
Timeline
Generic

Mikayla Martin

Summary

Proven customer service professional with a track record of enhancing customer satisfaction. Excelled in high-pressure environments, demonstrating exceptional problem-solving and cash handling skills. Adept at teamwork and collaboration, consistently contributing to a positive dining experience. Skilled in Microsoft Word and PowerPoint, with a commitment to professionalism and reliability.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Zaxby's Restaurant
08.2024 - Current
  • Operated cash register to record transactions accurately and efficiently.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed customer orders and accurately handled payment transactions.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Stocked, tagged and displayed merchandise as required.

Food Service Waiter

Highway 55
08.2022 - 11.2023
  • Addressed guest concerns or complaints professionally, taking immediate action to rectify issues where possible or escalating as necessary for management intervention.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.

Education

GED -

Craven Community College
New Bern, NC
02-2025

Skills

  • Microsoft Word and Powerpoint
  • Cash drawer maintenance
  • Reservation Management
  • Dining Room Management
  • Computer Proficiency
  • Critical Thinking and Problem Solving
  • Professionalism
  • Teamwork and Collaboration
  • Leadership
  • Reliability and punctuality

Objection:

To obtain a full time position with growth potential within a progressively challenging environment where my skills, background and training can contribute to the success of the company


Timeline

Customer Service Cashier

Zaxby's Restaurant
08.2024 - Current

Food Service Waiter

Highway 55
08.2022 - 11.2023

GED -

Craven Community College

Similar Profiles

CREATE PROFILE
Mikayla Martin