Mikayla McDaniel
Trinity
Summary
Dedicated professional with experience at Decatur Morgan Hospital, adept in patient safety and computer proficiency. Enhanced patient experiences through empathetic care and efficient use of technology, significantly improving service quality. Skilled in patient advocacy and multitasking, consistently prioritized patient well-being while maintaining operational excellence.
Experienced with radiologic imaging procedures, patient positioning, and safety protocols. Utilizes knowledge of radiographic equipment to produce clear diagnostic images while ensuring patient comfort. Strong understanding of anatomy and pathology to assist in accurate diagnosis and effective treatment planning.
Overview
5
5
years of professional experience
Work History
Student Radiologic Technologist
Decatur Morgan Hospital
05.2024 - Current
- Maximized patient satisfaction by providing clear instructions during procedures, ensuring a smooth and comfortable experience.
- Reduced radiation exposure risks for patients, staff, and self by strictly adhering to radiation safety guidelines.
- Collaborated with radiologists to discuss patient history, review imaging results, and determine the need for additional imaging.
- Provided compassionate patient care through effective communication skills and empathetic approach towards diverse populations.
- Enhanced patient comfort by carefully positioning and immobilizing patients during radiologic procedures.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
- Evaluated images for technical quality and accuracy.
Patient Registration Representative
Madison Hospital
08.2021 - Current
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Facilitated positive patient experiences by offering compassionate service, anticipating needs, and providing assistance throughout the registration process.
- Developed comprehensive knowledge of various insurance plans to better assist patients in understanding their coverage options and financial responsibilities.
- Supported the hospital''s commitment to outstanding patient care by adhering to all policies and procedures related to registration processes.
Scheduling Coordinator
Home Instead Senior Care
02.2020 - 08.2021
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Utilized electronic health record systems effectively to manage patient appointments and minimize scheduling errors.
- Reduced patient anxiety through effective communication and active listening skills.
- Provided emotional support for patients and families during times of stress and uncertainty.
Education
Associate of Applied Science - Radiology
HH School of Radiologic Technology
Huntsville, AL06-2025
Skills
- Patient safety
- Adaptive techniques
- Patient advocacy
- Computer proficiency
- Empathy and patience
- Multitasking and organization
- Quality assurance
- Friendly and outgoing
Timeline
Student Radiologic Technologist
Decatur Morgan Hospital
05.2024 - Current
Patient Registration Representative
Madison Hospital
08.2021 - Current
Scheduling Coordinator
Home Instead Senior Care
02.2020 - 08.2021
Associate of Applied Science - Radiology
HH School of Radiologic Technology
Similar Profiles
Bryan CallanBryan Callan
Psychiatric Technician II at Decatur Morgan HospitalPsychiatric Technician II at Decatur Morgan Hospital
Brianna CardoBrianna Cardo
Psychiatric Registered Nurse at Decatur Morgan Hospital - West CampusPsychiatric Registered Nurse at Decatur Morgan Hospital - West Campus
stephen cookstonstephen cookston
EMT-Basic at Decatur Morgan HospitalEMT-Basic at Decatur Morgan Hospital