Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikayla Mertes

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven ability in dining room management and exceptional customer service, honed at Grayling Restaurant and Goodale's Bakery. Expert in server support and cash handling, I am a customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Grayling Restaurant
05.2024 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Prepared dining room for service by cleaning, organizing tables, and placing table settings.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Baker's Helper

Goodale's Bakery
10.2021 - Current
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Accounting And Business Administration

Kirtland Community College
Grayling, MI
05.2026

High School Diploma -

Grayling High School
Grayling, MI
05.2024

Skills

  • Dining room management
  • Server Support
  • Bill computation
  • Customer Service
  • Coordinating tasks
  • Cash Handling

Timeline

Restaurant Hostess

Grayling Restaurant
05.2024 - Current

Baker's Helper

Goodale's Bakery
10.2021 - Current

Accounting And Business Administration

Kirtland Community College

High School Diploma -

Grayling High School
Mikayla Mertes