Mikayla Moffitt
Winchester,CA
Summary
Organized Front and Back Office Medical Assistant. Anticipates provider needs and handles routine tasks such as supply restocking without being asked. Efficient in managing records, assisting with procedures and completing necessary duties.
Overview
9
9
years of professional experience
Work History
Front Office Receptionist/ Back Office Medical Assistant (M.A.)
Transformational Medicine - (Gurvits, Vadim, D.O.)
06.2022 - Current
- Fostered strong relationships with patients and their families by providing compassionate support and answering questions about medical care.
- Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.
- Front office:
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Optimized appointment scheduling to reduce wait times and maximize physician availability.
- Opening/ closing duties, billing/insurance copays.
- Performed medical records management, including filing, organizing and scanning documents.
- Back office:
- Medical Assistant duties which include: giving injections (tb test, t dap, d tap, rocephine, brixadi, vivitrol, sublocade, b12).
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Assisted physicians with medical procedures, ensuring high-quality patient care and safety. (i.e : tattoo removal, pelleting, removing stitches, botox, skin tags, laser hair removal). While also, sterilizing and prepping equipment.
- Basic first aid duties: bandaging wounds, applying ointments, breathing treatments, applying splints/ braces to injuries
- Sending prior authorizations for medication, prior authorizations for insurance/ ordering prescriptions.
DoorDash Delivery
DoorDash
06.2019 - Current
- Deliver food and other items from local merchants to customers.
- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
Shift Lead/Food Service Worker
Jersey Mike's Subs
06.2020 - 04.2024
- Shift lead duties:
- Completed store opening and closing procedures and balanced tills. Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Closing and opening paperwork.
- Trained new employees and delegated daily tasks and responsibilities. Kept employees operating productively and working on task to meet business and customer needs.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Child Care Worker
Child Care
01.2017 - 01.2020
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Promoted good behavior with positive reinforcement methods.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
Food Service Worker
Cobrizos
09.2019 - 11.2019
- Opening and closing duties
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
Floral Design
Petals of Poetry
07.2015 - 06.2019
- Designed floral arrangements for certain events - (Weddings, Funerals, Birthday's, Special Holidays)
- Performed wedding and event setups
- Assisted in doing basic preparations of flowers and cleaning of the store
- Flower delivery driver
- Worked customer service and sales/cash register (familiar with square, and pay anywhere)
- Responsible for quarterly/ yearly inventory and re-stock
- Opening/ Closing of the store.
Pathmaker Intern
Palomar Hospital
09.2017 - 02.2018
- Assisted with improving the health care quality of patients
- Organization/restock of medical supplies for cardiovascular and neurological units
- Supervised fall risk patients on cardiovascular and neurological units (i.e: Assisted with bathing, to and from the restroom, feeding)
- Arranged rooms for incoming patients (i.e: Prepared bedding, linens, remove trash, sweep/mop, disinfect room/bathroom)
- Transporting patients and their needs (i.e: Changed catheter bags, changing bandages, transporting patients from room to room/bed to bed, discharging patients).
Education
Medical assistant experience under Gurvits, Vadim, D.O. - Medical Assisting
N/A
Murrieta, CACertified And Licensed Phlebotomist - Phlebotomy
U.S. Colleges
Riverside, CA03.2024
Updated CPR and first aid - CPR
American Heart Association
Temecula, CA11.2023
Pre-requisites - Nursing/ EMR
Palomar Community College
San Marcos, CA01.2022
Pre-requisites - Nursing
Northern Arizona University
Flagstaff, AZ06.2020
Diploma - High School
Great Oak High School
Temecula, CA06.2018
Skills
- Injections Administration
- Vital signs monitoring
- HIPAA Compliance
- Medication preparation
- Phlebotomy Techniques
- Medical Office Procedures
- Customer Service
- Reliable team player
- Compassionate
- CPR
- EMR / EHR
- Patient Scheduling
Activities
- NAU Women's Lacrosse Team: 2018-2019
- Palomar Hospital Internship:2017-2018
- Peer Leaders: 2017-2018
- High School Varsity Lacrosse: 2016-2018
- High School Varsity Field Hockey: 2015-2017
- High School Choir: 2014-2018
- Dance: 2004-2018
Awards
- Trained M.A. under Dr. Vadim Gurvits, D.O. (Transformational Medicine) 2022-current
- Certified and Licensed Phlebotomist 2023-2024
- CPR Certified 2023-current
- EMR Certified 2022
- Dean's List NAU College 2018-2019
- Choir Spirit Award, 2018
- Varsity Participation Award, Lacrosse and Field Hockey 2016-2017
- Spirit award in JV Lacrosse, 2016
- Integrity award JV Lacrosse, 2016
References
- Kellie O; (951)514-9593, Transformational Medicine Manager
- Dr. Vadim Gurvits; D.O. (951)679-9700, Transformational Medicine Boss
- Cooper Rodgers, (951) 326-9615, Jersey Mikes Subs Manager
- Nick C; (951)581-4201 Jersey Mikes Subs Assistant Manager
- Alison Ballard, (951) 216-0474, Petals of Poetry Manager
- Sarah Gibbon, (951) 203-9751, Child Care
- Jason Gibbon, (951) 834-3955, Child Care
- Sang Park, (909) 851-1123, High School Choir Teacher
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceCareer advancementart, painting, music, thrifting/ antiques, outdoors, traveling
I enjoy the little things in life, and love to spend my free time outside. I also really enjoy crafting art; wether it's painting or drawing. One of my favorite things to do, is to go thrifting or browse antique shops. I find that more enjoyable than shopping at mainstream stores. In regards to traveling, I have been to a few places. For example: Mexico, Hawaii, Yosemite National Park, CA, Utah, Various places in Arizona, Nevada, and soon Italy!
Timeline
Front Office Receptionist/ Back Office Medical Assistant (M.A.)
Transformational Medicine - (Gurvits, Vadim, D.O.)
06.2022 - Current
Shift Lead/Food Service Worker
Jersey Mike's Subs
06.2020 - 04.2024
Food Service Worker
Cobrizos
09.2019 - 11.2019
DoorDash Delivery
DoorDash
06.2019 - Current
Pathmaker Intern
Palomar Hospital
09.2017 - 02.2018
Child Care Worker
Child Care
01.2017 - 01.2020
Floral Design
Petals of Poetry
07.2015 - 06.2019
Medical assistant experience under Gurvits, Vadim, D.O. - Medical Assisting
N/A
Certified And Licensed Phlebotomist - Phlebotomy
U.S. Colleges
Updated CPR and first aid - CPR
American Heart Association
Pre-requisites - Nursing/ EMR
Palomar Community College
Pre-requisites - Nursing
Northern Arizona University
Diploma - High School
Great Oak High School
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