Mikayla Moore
Houston
Summary
Results-driven professional with a strong background in customer service and team leadership. Expertise in project management and analytical thinking, successfully enhancing service experiences and operational efficiency in a fast-paced environment. Dedicated Head Coach with a track record of enhancing athlete performance through tailored practice plans and effective communication. Committed to fostering teamwork and collaboration among players, parents, and stakeholders to ensure overall team success.
Overview
3
3
years of professional experience
Work History
Head Coach
Houston Skyline Volleyball
Houston
11.2025 - Current
- Designed practice plans to enhance athletes' skills and teamwork.
- Fostered a positive team culture through effective communication and support.
- Collaborated with parents to address player concerns and expectations.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Maintained positive relationships between players, coaches, parents, administrators.
- Provided feedback on player performances after each game or practice session.
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Developed and implemented practice plans to ensure team success.
Senior Team Member
Chick-fil-A
Cypress
04.2024 - Current
- Provided exceptional customer service in fast-paced restaurant environment.
- Trained new team members on operational procedures and food safety standards.
- Collaborated with team to ensure efficient workflow during peak hours.
- Maintained cleanliness and organization of dining and kitchen areas.
- Handled cash register transactions accurately and efficiently for guests.
- Monitored food preparation processes to adhere to quality standards.
- Engaged with customers to enhance their dining experience through friendly interaction.
- Delegated specific tasks and responsibilities to staff of many.
- Developed strategies for improving customer service experience.
- Provided training and mentorship to new team members.
- Monitored project costs, identified areas of improvement, and implemented cost saving measures.
- Evaluated employee performance regularly and provided feedback accordingly.
- Conducted regular meetings with the team to review progress towards goals.
Entrepreneur
Myself
Houston
08.2022 - 01.2024
- Designed marketing campaigns to promote products and services effectively.
- Analyzed market trends to inform product development and positioning strategies.
- Maintained relationships with key clients to secure repeat business.
- Established pricing structures for products and services.
- Organized events such as trade shows, conferences, workshops.
Education
High School Diploma -
Homeschooled
Houston, TX05-2026
Skills
- Communication skills
- Customer service
- Team leadership
- Project management
- Employee training
- Marketing strategy
- Leadership skills
- Time management
- Analytical thinking
- Coaching and mentoring
- Management experience
Timeline
Head Coach
Houston Skyline Volleyball
11.2025 - Current
Senior Team Member
Chick-fil-A
04.2024 - Current
Entrepreneur
Myself
08.2022 - 01.2024
High School Diploma -
Homeschooled